Mustafa A Email & Phone Number

San Francisco, Ca, Us

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-Led the end-to-end design process of the Maka Health all-in-one B2B SaaS electronic health record and practice management platform's referrals, bookings, and messaging user flows from ideas to full designs -Streamlined the information architecture of the platform, enhancing usernavigation and reducing content overload, resulting in a %21.7 increase inproductivity rate-Championed accessibility as a core principle, implementing WCAG2.1 and ADAguidelines-Managed and mentored junior designers on best practices for UI/UX design,resulting in an improvement of their skills-Conducted user research and usability testing to identify pain points andsuccessfully iterated on design solutions, reducing user friction by %33

California, United States

• Collaborated with a cross-functional team to successfully redesign a B2B operation platform, leading to a remarkable 22.3% drop in time on task and improved daily operations efficiency• Led and managed multiple projects at the same time as the UX/UI Lead Designer, overseeing strategy, design, and collaboration with engineers and stakeholders• Deliver regular presentations on designs and customer behaviors, securing full executive approval for three distinct launches up to this point• Rapidly redesigned a B2B desktop platform in an Agile methodology team environment• Create a high-quality deliverables including user flows, low to high-fidelity wireframes, and prepare designs for developer hand off, while creating, using, and maintaining design systems and style guides

• Evaluated current branding and products, creating new style guides and presenting alternative solutions for improved design consistency and brand alignment• Created high-fidelity prototypes and interactive mockups, streamlining communication and alignment among stakeholders, resulting in a 25% decrease in design approval time.• Translated client's concepts and visions into comprehensive, fully functional designs, overseeing all aspects of the end-to-end design process.

• Formulated comprehensive corporate identity guidelines and design standards to establish a unified brand culture across all interactions, leading to consistent brand identity and user experience• Maintained consistent coordination of UX/UI efforts to foster a cohesive product identity and reinforce the brand's presence across various channels• Consolidated feedback from multiple stakeholders to identify UX requirements and create wireframes for the platform.

As a dedicated Volunteer Interpreter at the Sacramento Food Bank, I provided:Provided interpretation services in Arabic and Turkish to non-English speaking clients during intake interviews, food distribution, and various program activities.Demonstrated cultural sensitivity and empathy, creating a welcoming and inclusive environment for individuals with limited English proficiency.Collaborated with a team of volunteers and staff members to ensure smooth communication and seamless coordination of services.Assisted clients in understanding and completing necessary forms and documents by providing accurate translations.