Primary tasks include providing strategic guidance and industry insights to enhance the E-Learning Instructional Design Certificate program's curriculum. Review and recommend updates to course content, ensuring it aligns with current e-learning trends and technologies. Additionally, help identify and connect the program with potential guest speakers, industry partners, and internship opportunities for students. Participate in board meetings and collaborate with faculty to evaluate program outcomes and student feedback.

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Delivered effective leadership and provided inspiration for a faculty of 11 including EAL, Chinese, French, and Russian language teachers delivering first and foreign languages curriculum programs across the school. Coordinated and governed the mySciLEARN individualized reading and learning programs for 100+ EAL students across Primary and Secondary. As a Year 8 Homeroom teacher, I mentored students and provide ongoing pastoral assistance as needed. Developed and taught well-structured, differentiated lessons for Year 8 English classes as well as KS3 EAL and KS4 IGCSE ESL (0511) classes. Provided positive support and encouragement for students with additional educational needs including those diagnosed with ADHD, autism, dyslexia, general learning difficulties, and dyspraxia.

As part of the founding team, motivated students and teaching staff during the implementation of the Cambridge IGCSE program at a Thai government school. Additional responsibilities included preparing lesson plans for IGCSE English as a Second Language (0511) and IGCSE Travel & Tourism (0471) subjects, as well as designing creative and engaging learning activities for KS4 students. Utilized proven teaching methodologies and technology and created a positive learning environment in order to make knowledge acquisition interesting and fun for my students.Beyond my teaching responsibilities, I acted as the Cambridge Program's Head of Discipline and promoted the highest disciplinary standards and leadership as well as provided appropriate disciplinary training activities to teaching staff. In addition to chairing disciplinary meetings with parents, students and teaching staff I participated more widely in the leadership and management of the school through engagement with relevant committees and working groups.

Led, mentored, and developed team of 25+ education specialists with prime responsibility for creating and delivering learning solutions which supported Boeing engineers around the world. Developed long range succession and financial plans in support of the HR business unit’s strategic objectives and revenue goals. Cultivated and sustained trusted relationships with internal business partners, external training vendors, and peers inside and outside of the organization. Collaborated with Boeing Enterprise IT, legal, and commercial and military aircraft business units to develop and launch a proprietary video-based E-learning platform to help speed knowledge transfer and retention between veteran employees and those who have been hired in recent years.

As a member of Boeing’s Instructional Systems Design Process Management Team, helped to overhaul Boeing’s instructional design methodology and processes, and collaborated with cross-functional learning professionals to establish Boeing’s Learning Strategy of the Future. Developed, implemented and managed a portfolio of learning solutions consumed by engineering, manufacturing, quality, and safety personnel worldwide. Managed all aspects of pilot implementation for learning needs analysis software including installation/activation, training, communications, and issue resolution.

Partnered with software engineering team to understand future product enhancements and developed learning strategy for Daptiv’s cloud-based PPM offering. Architected and maintained learning solutions for internal sales teams and partner resellers worldwide. Created video tutorials, online help, and other learning deliverables, and updated as needed on a quarterly basis to align with seasonal software releases. Responsible for all aspects of implementation and administration of Cornerstone OnDemand learning management system (LMS) for company employees and partner resellers.

Helped grow targeted strategic account from $3.7M to $10.2M in one year by developing and sustaining trusted relationships with key stakeholders, identifying new business opportunities, and delivering as promised. Supported key phases of the sales cycle by representing Intrepid to prospective clients, designing appropriate learning frameworks, writing statements of work, and creating and delivering sales presentations. Managed day-to-day client relationships, expectations, communications, service delivery, and issue resolution. Performed detailed learning analyses, documented training requirements, and developed learning solutions for worldwide deployment of software used to accelerate product development on the 787 Dreamliner airplane.

Learning strategy development including learning technology, learning organization readiness, curriculum/competency mapping, learning analyses. Architected and implemented new hire training and development program, reported learning performance metrics to executive stakeholders, and adjusted program content as needed.

Analyzed market trends and owned product roadmap for new software features in support of revenue goals and long-term business objectives. Applied adult learning principles and instructional design methodologies while developing sales and product training for employees and partner resellers worldwide supporting Novartis’ clinical trial software.

Collaborated with IT and HR stakeholders to define project scope and secure budget to implement e-Learning for the first time ever to 9,000 employees across the El Segundo site. Oversaw vendor selection and implementation of site-wide web-based Office Ergonomics training program, which reduced the program’s overall training costs by 50%.

Gathered project requirements based on customers’ needs, defined project charter and scope, identified resources and associated risks and budgets, and managed project timelines, milestones, deliverables and budgets. Managed the development of educational software which allowed content to be delivered to wireless enabled devices.

Designed and executed global testing and quality assurance program for start-up e-commerce company. Developed and implemented training for web-based technical applications utilized by employees and customers worldwide.

Managed all aspects of development and implementation of customer service and technical support education for call center agents worldwide supporting Hotmail.com and MSN’s dial-up Internet Access service. Facilitated distance learning sessions with product support teams offshore, accelerating product knowledge and increasing effectiveness of support to Microsoft customers globally.

Created e-Learning courseware utilized by 20,000+ Boeing employees worldwide in support of the largest business process re-engineering project in the world at the time. As program leader, mentored and motivated on-site team members and facilitated communication between team and Serco Group headquarters for 8-month project duration. Developed and implemented customized training for software in use country-wide at US Customs and Border Protection locations including airports, shipping ports, and district offices.