Matt Pyper Email & Phone Number

Salt Lake City, Ut, Us

Hoboken, New Jersey, Us

Supporting CXOne, Engage, and Multi-ACD systems.

Indianapolis, Us

Professional referee for competitive youth and adult soccer and basketball.

Waterloo, On, Ca

* Supported cloud-based server systems in heterogenous environments including private VMWare VCenters and Google Cloud Platform.* Utilized native and off-the-shelf tools and technologies to execute OS patching, software updates,virtual hardware changes and VM migrations in large batch jobs as well as one-off client requests.* Performed mass software deployments to multiple Windows hosts utilizing both Chef and Ansiblefrom Linux deployment servers.* Executed mass VM virtual hardware updates using HashiCorp Terraform.

Ashburn, Virginia, Us

• Performed risk analysis and mitigation on aging company IT assets, to include server migration, cloud integration, and application updates.• Supported multiple web-based and client-server applications from end-user support and trainingto back-end maintenance, troubleshooting, planning, and implementation.• Utilized Microsoft Internet Information Service (IIS) and Sitecore content management anddelivery services in a multi-node load-balanced environment for maximum availability.• Performed production deployments to SharePoint and other content delivery services usingAtlassian Bamboo, Microsoft TFS, and other native tools during scheduled service windows.• Closely adhered to HIPAA, DXC EDGE, ITIL, and other regulatory standards and industry best practices.

Murray , Ut, Us

• Supported multiple web-based applications from end-user support and training to back-endmaintenance, troubleshooting, planning, and implementation.• Utilized Microsoft Internet Information Service (IIS) and Sitecore content management anddelivery services in a multi-node load-balanced environment for maximum availability.• Performed managed web content deployment during scheduled service windows.• Closely adhered to HIPAA, change-control, ITIL, and other regulatory standards and industrybest-practices.

Salt Lake City, Utah, Us

• Supported multiple hospital applications from end-user support and training to back-endmaintenance, troubleshooting, planning, and implementation.• Managed several IT projects through successful completion.• Maintained multiple production and training/development servers to ensure security and stability,as well as provide latest vendor enhancements in clustered, virtual, and physical configurations.• Developed outstanding rapport with clients, vendors, and IT customers.• Closely adhered to HIPAA, change-control, ITIL, and other regulatory standards and industrybest-practices.• Created wiki support pages for all department-supported applications within common frameworkfor unassisted systems troubleshooting.

New York, Ny, Us

• Performed systems administration services including data and systems security; design,installation, and maintenance of server and network systems; disaster recovery; and datadistribution and messaging.• Worked with VMWare/HP virtualization technologies to decrease costs of physical hardware.• Utilized Hitachi SAN technology over HP fiber channel/Brocade infrastructure to provide adequatemass storage to multiple systems.• Adhered to strict change-control procedures for all network or systems changes.

Arlington, Virginia, Us

• Served as Section Sergeant for digital forensics team in Baghdad, Iraq for high-priority or highlysensitiveitems. Military Intelligence branch as linguist and counter-intelligence agent with 141stMI (attached to 202nd MI BN and Iraqi Survey Group/CMPC) during Operation Iraqi Freedom fromFeb 2002 through Feb 2003. Worked with Counter-Intel Technical Element (CITE) as digitalforensics investigator.• 142nd MI (Utah National Guard) as linguist and counter-intelligence agent.• Signal Support Specialist with 369th Signal BN in Ft. Gordon, GA.• Reserve Officers’ Training Corps at Brigham Young University; served as Personnel Officer with321st Medical Detachment (HA) and 328th Combat Support Hospital.• U.S. Department of Defense Top-Secret security clearance granted in February 1998.• Member of Utah National Guard 23rd Army Band from July 2000 through Feb 2002.

• Performed systems administration services including data and systems security; design,installation, and maintenance of server and network systems; disaster recovery; and datadistribution and messaging.• Performed network installation, management, and troubleshooting to support virtual LAN’s,WAN links between clients and remote sites, and secure VPN environments.• Experience included high-availability cluster server and virtual server technologiesinstallation and maintenance.• Performed Network analysis using software and hardware protocol analyzers to discovernetwork bottlenecks, congestion points, and network trouble spots.

• Performed consulting services for multiple business throughout Salt Lake, Davis, and Utahcounties.• Duties included network infrastructure design and installation, webpage design and authoring,network systems design, network support, data messaging, disaster recovery, projectmanagement, and server and desktop systems design, installation, and support.• Experience included routing, switching, firewall, and VPN technologies using multiple products.• Managed efforts of technical consulting staff.

• Performed consulting services for numerous businesses throughout Salt Lake and Utah counties.• Duties included network infrastructure design and installation, network systems design, networksupport, data messaging, disaster recovery, project management, and server design and support.

• Performed duties in hardware and software support, network maintenance, Lotus cc:Mailadministration, and data security administration.• Designed, implemented, and supported multiple secure Windows NT and Windows 95 desktopimages for call center production floor and administrative workstations.

Education record

Education record

Hs Diploma

Education record