Mor Diop Email & Phone Number

Senegal

From January 2015 to now, I was hired as Technical and International Development Director of SDE Senegalese Company Water in charge all projects with the government , the water quality laboratory, the managment of contract services of REGIDESO in Republic Democratic of Congo RDC won by SDE and Eranove for 3 years through an international tender supervised by the World Bank. As a focal point, I am the representant of SDE in the organization of AAE (African Water Association) and GWOPA (Global Water Operators Paternership) regrouping several water companies around the world SDE is a private company now subsdiairy of Eranove Group managing water services in 55 urban cities and 400 villages in Senegal with 638 000 customers, 1118 staff, 6.5 million peopole, annual production 164 millions m3, network efficiency 80.3%. We received the certificate Iso 9001 version 2000 since 2002, Iso 14001,OHSHAS 18001 and InternationaI awarded recognition as a company with high level managment in RSE system.

Makkah

MTCBU : Makkah Taif Corporate Business Unit Project Name of Client : NWC National Water Company Kingdom of Saudi Arabia Key activities including Management Contract and Quick Win Contract Phase 1 and Phase 2 . Improvement of Service continuity for better customer satisfaction . Water Quality Sampling and Testing by implementing new tools as online analyzers and additional parameters. Implementation of new methodology for sampling points to better cover all network. . Leak run time trough new software altitude system to better measure the performance of teams.. Water Saved Quantity ( 28 million m3 saved per year achieved) . Network Management by implementing DMZ/DMA and leakage program.. Daily follow up and measurement of O&M Contractors activities.. Implementation of New Scada System for both Makkah and Mashaer area ( zone of Hajj). Definition of follow up the Service Delivery Plan ( O&M projects, budget and monthly reporting) . Elaboration of Emergency Plan for Makkah Peak Season ( Ramadan and Hajj). . Management of Hajj, Ramadan and Umrah season in Makkah.

Senegal

2007 - S.D.E. - SENEGALAISE DES EAUX (SAUR former subsidiary)Distribution Director SDE (5 million inhabitants served, 450 000 Customer )Responsible for : Distribution, GIS and leak detection on a national level.2001 - 2006 S.D.E. - SENEGALAISE DES EAUX (SAUR Subsidiary)Regional Director of the Dakar Region 3 million inhabitants, 250 000 customers, 300 staff)Responsible for the overall management of the largest, decentralized Business Unit within SDE covering: Water Distribution Leakage detection Customer Services Regional HR, training, finance and administration The definition, and management of the regional budget Client interface with the public authority (SONES) on regional issues Follow up ISO QUALITY SYSTEM Supervised the modernization of the regional distribution and customer management systems and management, with the introduction of telemetry control systems, a central control room and customer call center.1999 - 2000 S.D.E. - SENEGALAISE DES EAUX (SAUR subsidiary)Regional Director for the Kaolack / Fatick Region1996 - 1998 S.D.E. - SENEGALAISE DES EAUX (SAUR subsidiary)Regional Director for the Louga Region

Senegal

SONEES The public water company of Senegal prior to the PPP with SDE and current asset holding company and public partnerManager of the NRW Reduction DivisionResponsible for : Defining and implementing leak detection and repair policy and methods on a national level Operational / Technical support to the regions