Experienced Territory Manager with a demonstrated history of working in the telecommunications industry.Skilled in Business Planning, Customer Relationship Management, Sales Management, RPA, Data Analytics, KPI Analytics, Operations Management, Customer Lifecycle Management, Vendor Management, Customer Service Experience, and Inventory Analysis. Strong sales professional with a Masters in Social Science (M.S.S.) focused in Sociology from University of Rajshahi.
Zealot Ltd.
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Operations ManagerZealot Ltd. Feb 2023 - PresentRajshahi, Bangladesh
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Senior Executive (Territory Manager)Grameenphone Ltd Jun 2021 - Feb 2022Birganj, Bochaganj, Khanshama, Dinajpur• Plan and execute targeted POS visit route plan• Ensure compliant sales in targeted POS by proper placement of products• Ensure quality execution BTL/ATL campaigns/initiatives in the assigned territories• Ensure proper and timely communication of relevant campaigns/promotions/product offers to channel partners• Keep Channel partners motivated• Ensure Visibility and Brand Presence in shops• Provide regular/adhoc reports on sales & distribution activities to area managers• Track competition activities and report to relevant team members. -
Senior Executive (Territory Manager)Grameenphone Ltd Oct 2017 - May 2021Godagari Terriotory | Rajshhai Metro Area | Rajshahi• Plan and execute targeted POS visit route plan• Ensure compliant sales in targeted POS by proper placement of products• Ensure quality execution BTL/ATL campaigns/initiatives in the assigned territories• Ensure proper and timely communication of relevant campaigns/promotions/product offers to channel partners• Keep Channel partners motivated• Ensure Visibility and Brand Presence in shops• Provide regular/adhoc reports on sales & distribution activities to area managers• Track competition activities and report to relevant team members. -
Senior Executive (Territory Manager)Grameenphone Ltd Aug 2016 - Sep 2017Tarash Territory | Sirajganj | Rajshahi• Plan and execute targeted POS visit route plan• Ensure compliant sales in targeted POS by proper placement of products• Ensure quality execution BTL/ATL campaigns/initiatives in the assigned territories• Ensure proper and timely communication of relevant campaigns/promotions/product offers to channel partners• Keep Channel partners motivated• Ensure Visibility and Brand Presence in shops• Provide regular/adhoc reports on sales & distribution activities to area managers• Track competition activities and report to relevant team members. -
Senior Executive (Territory Officer)Grameenphone Ltd Dec 2014 - Jul 2016Lohagara Territory | Jhenidah Area | Khulna• Plan and execute targeted POS visit route plan• Ensure compliant sales in targeted POS by proper placement of products• Ensure quality execution BTL/ATL campaigns/initiatives in the assigned territories• Ensure proper and timely communication of relevant campaigns/promotions/product offers to channel partners• Keep Channel partners motivated• Ensure Visibility and Brand Presence in shops• Provide regular/adhoc reports on sales & distribution activities to area managers• Track competition activities and report to relevant team members. -
Senior Executive (Device And Internet Expert)Grameenphone Ltd Apr 2014 - Dec 2014Grameenphone Center, Motijheel, Dhaka• Make informative and successful interaction with “walk in” customers to increase customer base and brand image.• Provide one-stop customer service as per defined processes to enrich customer experience.• Meet all queries of end customers efficiently.• Constantly exude warmth, confidence and politeness to create customer friendly environment in the Center.• Escalate critical issues to concerned unit timely to ensure positive customer experience.• Incorporate company values in professional dealings to comply with corporate codes of conduct.• Timely and efficient accomplishment of tasks given by Center manager.• Error free and timely reporting of activities for timely management update -
Executive (Customer Manager)Grameenphone Ltd Jan 2008 - Mar 2014Grameenpihone Center, Alupatti, Rajshahi• Make informative and successful interaction with “walk in” customers to increase customer base and brand image.• Provide one-stop customer service as per defined processes to enrich customer experience.• Meet all queries of end customers efficiently.• Constantly exude warmth, confidence and politeness to create customer friendly environment in the Center.• Escalate critical issues to concerned unit timely to ensure positive customer experience.• Incorporate company values in professional dealings to comply with corporate codes of conduct.• Timely and efficient accomplishment of tasks given by Center manager.• Error free and timely reporting of activities for timely management update• Inventory Management & Stock Reconciliation• Update team member regarding all sorts of communications• Data analysis regarding Customer Manager’s performance i.e. overall center’s performance in various perspectives. -
Part Timer (Customer Manager)Grameenphone Ltd Sep 2007 - Nov 2008Grameenphone Center, Rajshahi• Make informative and successful interaction with “walk in” customers to increase customer base and brand image.• Provide one-stop customer service as per defined processes to enrich customer experience.• Meet all queries of end customers efficiently.• Constantly exude warmth, confidence and politeness to create customer friendly environment in the Center.• Escalate critical issues to concerned unit timely to ensure positive customer experience.• Incorporate company values in professional dealings to comply with corporate codes of conduct.• Timely and efficient accomplishment of tasks given by Center manager.• Error free and timely reporting of activities for timely management update -
Part Timer (Customer Manager)Grameenphone Ltd Feb 2007 - Sep 2007Gpcf Jhenidah, Gp Centers, Commercial• Make informative and successful interaction with “walk in” customers to increase customer base and brand image.• Provide one-stop customer service as per defined processes to enrich customer experience.• Meet all queries of end customers efficiently.• Constantly exude warmth, confidence and politeness to create customer friendly environment in the Center.• Escalate critical issues to concerned unit timely to ensure positive customer experience.• Incorporate company values in professional dealings to comply with corporate codes of conduct.• Timely and efficient accomplishment of tasks given by Center manager.• Error free and timely reporting of activities for timely management update -
Part Timer (Customer Manager)Grameenphone Ltd Jan 2007 - Feb 2007Customer Demographic Management, Dhaka• Ensure BTRC compliance regarding subscription form• Data Entry• Scanning -
Assistant CounselorOverseas Study Counseling Ltd Apr 2006 - Jan 200715 Barun Bhaban, 3Rd Floor, Gulshan-2, Dhaka.• Providing information to students who are interested to study in abroad.• Corresponding with international officers & assist those when they are counseling Bangladeshi students face to face.• Reporting to Managing Director time to time regarding student’s status• Maintaining & designing student's Database using Microsoft Excel & Access• Attending phone call, Browsing, Emailing etc.
Md. Morad Hossain Skills
Md. Morad Hossain Education Details
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Secured 50% Marks -
Secured 48.72% Marks
Frequently Asked Questions about Md. Morad Hossain
What company does Md. Morad Hossain work for?
Md. Morad Hossain works for Zealot Ltd.
What is Md. Morad Hossain's role at the current company?
Md. Morad Hossain's current role is Freelancer Digital Marketer, Data and Business Analyst.
What schools did Md. Morad Hossain attend?
Md. Morad Hossain attended University Of Rajshahi, University Of Rajshahi.
What are some of Md. Morad Hossain's interests?
Md. Morad Hossain has interest in Social Services, Children, Economic Empowerment, Working With Technology, Travelling, Civil Rights And Social Action, Education, Environment, Cricket, Science And Technology.
What skills is Md. Morad Hossain known for?
Md. Morad Hossain has skills like Inventory Management, Tech Savy, Team Player, Quick Learner, Self Motivated, Positive Can Do Attitude, Customer Satisfaction, Customer Retention, Customer Oriented, Inventory Control, Inventory Analysis, Vendor Managed Inventory.
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