Working on telecom installations, new build projects and de-commissions.

Working directly with the SLT (Senior Leadership Team) as part of a team of School Administrators, I have handled a varied number of responsibilities, some of these include; minute taking, producing the school weekly newsletter, managing the school transport system, dealing with pupil and parent inquiries, writing office procedures, managing the Reception area and general administration for teaching and support staff alike. This has been a varied and fast-paced role that changes in response to the immediate needs of the staff and pupils. Being fully aware of Child Protection issues and policies has been paramount to my role as well as using internal school systems.

I worked as PA Assistant to both the International Director and the Professional Development Manager. I was in charge of arranging all international travel to fairs/seminars, following up with student enquiries through to their accommodation and placement and the direct contact for Agents who provided students and Home-Stay families who offered accommodation. I was also in charge of facilitating the Professional Development Manager so that they were able to provide new Teachers’ training as well as staff development and all the administration of this service.

The main duties of the role were to organise, facilitate, take and produce minutes for the Assistant Director of Children’s Services at the Adoption Panel meetings which were held bi-monthly. My other main roles were to assist in the “matching” process with one of the Senior Social Workers from the team. This process meant dealing with colleagues from other Council offices and many independent Adoption Agencies. Our department also dealt with calls from the general public with many calls coming from vulnerable and distressed individuals which meant that a high level of sensitivity and confidentiality was required when assisting them.

I was employed on a temporary contract to carry out a Feasibility Study on the Administration Service, throughout the County of East Sussex, for the Fire Service. The study was completed and presented to senior management for consideration at the end of my contract. The main aim of the study was to allow the various Borough Commanders to have a detailed account of their Administration service. Each Borough is unique in terms of their demographics and geographical layouts and therefore this impacted on the service required. I interviewed all Administration staff employed within East Sussex, including their Line Managers and all other colleagues who require their services and support, and identified some of the areas where staff required support, training, new systems or equipment in order to carry out their duties. I provided cost implications, revised Job Descriptions, job sharing opportunities, Best Practices as well as other areas that were in need of addressing e.g. Health & Safety and working environment issues. My report was used for consideration when the restructuring of the service commenced during 2011-2012.

Working as a PA to the Director I undertook all manner of administrative duties including a certain amount of personal assistance in his private affairs. I was the first point of contact for the Directors clients who were all titled individuals. Forging relationships and acting as a liaison with our clients was a major part of my role as we were working closely with the Installation teams. Arranging all travel plans for the Director played a large part of my role as this meant dealing with a large amount of complicated overseas travel as well as providing the correct currencies, visas and travel documents for the particular country involved.

I provided PA services to the Headmaster as well as having management responsibility for the day-to-day running of the High School. The school had 1,200 pupils and over 120 teaching and support staff. I was responsible for the supervision, training and evaluation of the office staff which consisted of five secretaries and four clerical assistants. Some of my duties included organising travel, training and accommodation for teachers and associated staff attending courses etc. and administration duties that were set by government regulations. Making sure that the appropriate statistics were sent or delivered to the Educational Head Office as well as the maintenance of the Education linked data system used for recording the mandatory statistics. This role was extremely varied given that we were dealing with 1,200 pupils on a daily basis. The school was also an ‘inclusive’ school having a special needs department with over 50 children registered. One of my main duties was providing administration of the £5M budget for the Headmaster and reporting monthly statistics to the Headmaster.