Victor Mora Garcia Email & Phone Number

Richmond, Va, Us

Iraq

Richmond, Va

• Identifies new opportunities within the market, develops new accounts through face to face and telephone/email contact with potential customers.• Oversees the customer service, sales and general workings within the territory• Manage all the daily operations involved in operating a business, including ordering supplies, meeting with customers, preparing payroll and resolve discrepancies.• Responsible for the operations and management of employees.• Responsible for interviewing, hiring/firing and training employees. • Has direct overall responsibility for achieving company and franchise goals.• Contacts customers on a regular basis, advise of new product and service offerings, and obtain feedback on products and services provided.

Iraq/Afghanistan/Bahrain/Kuwait

• Serves as a project manager for efforts pertaining to their designated area of responsibility.• Conduct cost analysis to support missions and travel of FSR’s based on the agreements.• Plans, organizes, and directs the activities of subordinate performing systems management, systems administration, network administration and data administration.• Review support agreements between the Product Manager (PM) and local Directorate of Information Management (DOIM) to ensure compliance.• Participated on memorandum of agreement (MOA) and memorandum of understanding (MOU) reviews to ensure compliance with command policy. • Set operational goals and expectations for the South West Asia (SWA) region.• Has direct overall responsibility for achieving regional goals.• Complete site visits throughout Afghanistan and Kuwait to meet with customers and employees.• In charge of the Battle Command Sustainment Support System (BCS3) and Battle Command Sustainment Support System Node Management (BCS3-NM) Program in South West Asia.• Interfaces with the customer to understand the customer's overall objectives and requirements.• Contacts customers on a regular basis, advise of new product and service offerings, and obtain feedback on products.• Proactively manages customer service, monitors and takes appropriate action as a result of customer feedback. • Responsible for interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and providing leadership on a daily basis to employees.• Provides presentations and/or briefings to Commanders.• Developed, modify and provide input to project plans and implemented project plans to meet objectives.• Manage internal and external resources to meet project deadlines and to resolve issues that arise.• Demonstrate knowledge of Tapestry Solutions Automation Information Systems, processes and their customer base.

Iraq/Kuwait/Afghanistan/Virginia

• Maximized productivity of the group by inspiring cooperation among the team.• Provide real world experience to the exercise team.• Served as the TC-AIMS Country Manager in Iraq, Afghanistan and Ft Lee, VA.• Coordinated the installation and schedule maintenance of the COTS products with the local units.• Train and mentor team members and identify development needs across the team.• Briefed commands on Transportation Coordinators' - Automated Information for Movements System (TCAIMS), Theater Operations (TO), Battle Command Sustainment Support System (BCS3), Global Distribution Management System (GDMS) and Cargo Movement Operations System (CMOS) and how each individual system would assist them in accomplishing their mission in Afghanistan.• Supports the fielding, set-up, integration, and use of TCAIMS Theater Ops in South West Asia.• Works with customers to assess their needs, provide information and/or assistance, and resolve any issues.• Created a document outlining the short falls in the transportation system within Iraq and presented it to the Multi National Corps –Iraq (MNC-I) transportation section.• Instructor at the Army Logistics Management College (ALMC)• Responsible for updating the joint deployment logistics model (JDLM) software on the server and all the clients.• Responsible for making Trans Log Web work in the South West Asia Theater. Brief commanding Generals concerning Trans Log Web capabilities and status of system and of units.

Kaiserslautern, Germany

• Recommend solutions to current or anticipated problems, and provide recommended changes to policy based on findings.• Collect, compile and report statistical data reflecting high priority and/or sensitive shipments for the CG, 21st TSC.• Served as the Theater Movement Control Center Section IMO with the following responsibilities: Resolve computer-user problems; install all necessary software and hardware, as well as IAVA’s. Maintain the organization’s information security. Maintain network hardware and software, analyze problems, and monitor the network. Scan and update computers weekly, using Update Expert. • Trans Log Web System Administrator for 1st TMCA/TMCC with the following responsibilities: Maintain manage and ensure the Trans Log Web Data Base is accurate and up to date. Act as the direct liaison between 1st TMCA, 21st TSC and Tapestry Solutions to ensure the continued development requirements requests are provided to Tapestry Solutions representative and then forwarded to their Web Developer.

Mannheim Area, Germany

• Excellent performance of critical tasks related to cargo documentation, planning, loss and damage control, unit movements, passenger movements as well as operation of DAMMS-R, TCIAMS and GCCS-A during Operation Enduring Freedom for which I received an Army Achievement Medal. • Collected movement data from subordinate Branch Movement Control Teams and ensured that all movements were properly coordinated with host nation transit nation military and civilian authorities to ensure unhindered movements.• Troubleshoot, interpret problems and provide technical support for hardware, software and systems at MCT Mannheim, HMCT Sigmaringen, BMCT Mannheim, BMCT Stuttgart, and BMCT Germersheim. • Responsible for the Back-up Domain Controller and responsible for resolving computer-user problems; as well as maintaining the networks, hardware, software, analyze problems, and monitor the network.

El Paso, Tx

• Accomplished the highest revenue the store had for the year by working over 80 hours, keeping track of the overtime hours and motivating the employees. • Attended a Manager’s Training Program concerning food order, coaching, hiring and HR.• Interview, train and counsel employees.• Manage a crew of at least 20 people.• Able to read and understand a P&L. • Create schedules and make food projections according to P&L’s from previous years.

El Paso, Tx

• Provide customer service support in Spanish and English.• Process payroll using Kronos.• Supports human resources processes by scheduling appointments; conducting orientation and maintaining records/information.• Explain company personnel policies, benefits, and procedures to job applicants.

Mba, Human Resources

Bs, Human Resources