Moray Mok Email & Phone Number

Macau/Cotai

- Manage multimillion-dollar programs and IT CAPEX budget for MGM Cotai Opening- Responsible for vendor sourcing and contract negotiation. Directly work with business stakeholders, senior management, and IT executives.- Manage the relationship with business stakeholders and user expectations of senior executives.- Program Manager of Gaming solutions, Hospitality & Back of house Applications for Cotai opening. Manage the overall project status and provide status update to IT SVP and… Show more - Manage multimillion-dollar programs and IT CAPEX budget for MGM Cotai Opening- Responsible for vendor sourcing and contract negotiation. Directly work with business stakeholders, senior management, and IT executives.- Manage the relationship with business stakeholders and user expectations of senior executives.- Program Manager of Gaming solutions, Hospitality & Back of house Applications for Cotai opening. Manage the overall project status and provide status update to IT SVP and head of PMO. • IGT 9.6 with multi-sites, NRT, LT game, G&D soft count, AML • Opera 5.5 with multi-sites, Micros POS 2.7, Valet System, SPA system, HotSOS • Workday, Virtual Roster, ServiceNow, SharePoint, Finance Key management system • Surveillance System – iTrak, eConnect- In charge of Casino floor deployment (all business solutions & IT equipment) for Cotai opening.- Directly manage Online Gaming Program – GameSource which is a pilot program and led by DICJ and MGM senior executives. Show less

- Establish and manage the Business Analytics Team. Direct manage 8 Business Analyst / senior Business Analysts.- Design and implement the tailor-made Project Management Framework (PMF) for MGM Macau. Provide training and guidance to Business Analyst on project management skills and domain knowledge.- Escalation management and critical problem solving for team members - Oversee IT projects includes gaming, hospitality, back of house and marketing- Direct manage and implement the… Show more - Establish and manage the Business Analytics Team. Direct manage 8 Business Analyst / senior Business Analysts.- Design and implement the tailor-made Project Management Framework (PMF) for MGM Macau. Provide training and guidance to Business Analyst on project management skills and domain knowledge.- Escalation management and critical problem solving for team members - Oversee IT projects includes gaming, hospitality, back of house and marketing- Direct manage and implement the following large-scale IT projects• Workday HRM implementation• Cornerstone eLearning System • RedRock Procurement System (Replacement of Infinium)• AML Compliance Software Replacement (Veridocs)- Temporary manage IT Compliance Team (for 9 months) and manage 2 teams in parallel. Familiar with GRC, audit requirements and process. Show less

- Manage IGT 9.1 upgrade which is the most important project of gaming solutions- Data migration and verification from R46 to 9.1 main stream.- Business process review and gap analysis for entire casino management system includes casino operations, cage, slot operations, casino marketing and VIP marketing. - Lead the team to perform the load test and functional test on IGT 9.1 applications. Review and manage issue backlog with vendor. • Patron Management, Table… Show more - Manage IGT 9.1 upgrade which is the most important project of gaming solutions- Data migration and verification from R46 to 9.1 main stream.- Business process review and gap analysis for entire casino management system includes casino operations, cage, slot operations, casino marketing and VIP marketing. - Lead the team to perform the load test and functional test on IGT 9.1 applications. Review and manage issue backlog with vendor. • Patron Management, Table Manager• Machine Accounting, Advantage Monitor• CTA and IRC• G&D and soft count- In charge the system integrations with all 3rd party systems. • Opera, POS• Ehost, reports and In-house applications Show less

- Work with in-house development team closely. Design and develop Ehost system which is the first patron kiosk in Macau. - Gather business requirements from the stakeholders. Involve the UX/UI design on the key modules – patron profile, offer management, comp redemption and voucher printing. Conduct QA and UAT on Ehost kiosk. Demo to CEO and marketing senior executives. - Involve IGT R45, R46 system upgrade and post implementation support- Build QA automation test framework with… Show more - Work with in-house development team closely. Design and develop Ehost system which is the first patron kiosk in Macau. - Gather business requirements from the stakeholders. Involve the UX/UI design on the key modules – patron profile, offer management, comp redemption and voucher printing. Conduct QA and UAT on Ehost kiosk. Demo to CEO and marketing senior executives. - Involve IGT R45, R46 system upgrade and post implementation support- Build QA automation test framework with RTP and HP Load Runner Show less