Moreida Ishmail Email & Phone Number

South Africa

Woodmead

Longmeadow

Woodmead

Extensive reporting from different databases SAP, SAFIR, COMPOSA, SPAR INSIGHTSDevelop new reports for the based on requirementsUnderstand the BU objectives on promotional execution and report on SLAAnalyse Data to determine problem areas with solutions Liaison with Trade Marketing team to ensure time lines and projects are completed Maintaining current.

Sales Reviews on daily, weekly and Monthly BasisProvide support to sales teams consisting of 22 reps and 4 managers including BotswanaHotel bookings, flight and accommodationDiary Management for 3 managersComplete managers AMEX expenses and balanceMonitor team’s fleet – mileage, renewal of vehicles, accident claims, and license disc renewalDevelop excel.

1. HELP DESK SUPPORT ASSIT IN STREAMLINING THE SUPPORT PROCESS - NATIONALLY- Drive Call Logging Process through constant communication- Decrease telephonic call logging and encourage email error logging2. JEM SLA 90% RESOLVE INDICATOR - NATIONALLY- Request weekly HEAT/ Call logged Report from JEM- Understand the JEM Help desk call logging process and.

Office SupportScreening telephone calls/visitors to determine the relevance of the call/visit and, if possible, address the query by doing the required referral, Assist manager with administrative and secretarial activities (including typing and diary maintenance) Compile and timorously distribute agendas and minutes and collate documentation required for.

Certificate In Business Analysis, Business Analysis, Nqf 6

•Gain a good understanding of the role of the modern business analyst •Be able to apply many of the competencies, tools and techniques.

Matric

Activities and Societies: Chess Team

Education record

Activities and Societies: Chess