Fernanda Santos Email & Phone Number

Montréal, Québec, Canada

- Assist the internal project managers in some of the management and/or reporting tasks; -Identify discrepancies and implement corrective measures when required; -Provide budget and overall project plan control and assist project managers in this regard; -Participate in the preparation of deliverables and creation of templates; -Participate in meetings and telephone calls.

Québec, Québec, Canada

Québec

Description▪ Manage customer requests ▪ Invoice verification ▪ Prepare unit product orders to be shipped to multiple branches; ▪ Use ZEBRA terminal (data collection terminal) to find products; ▪ Select product using barcode scanner and transfer them to the assembly line; ▪ Organize orders to pack them into shipping boxes;

São Paulo

▪ Make the Project timeline using MS Project 2013 software;▪ Accompany and inform the progress of the project;▪ Prepare presentations for the client;▪ Analyse project activities;▪ Maintain the project and activity plan;▪ Accompany the project manager and update the project plan or programme;▪ Make statistical reports, statements and summaries of the project and cost;▪ At the level of processes and methodologies as well as tools used;▪ To establish and optimise the project plan and budget;▪ Optimise schedules according to the information received;▪ Analyse and plan project activities, costs and organise tasks.▪ Resolve project and timesheet issues.

Rio De Janeiro

▪ Participate in the foundation of a new secondary school;▪ Establish and optimize the project plan and budget;▪ Monitor project costs including follow-up with external and internal suppliers according tointernal suppliers according to the quotes and planning identified with the project manager;▪ Participate in the realization of the progress report and produce and analyze the differentperformance indicators;▪ Creating schedules with Excel 2013;▪ Use Google tools;▪ Provide help desk support on the use of Google Chromebook;▪ Carry out project creations and closures;▪ Make statistical reports, project and cost statements and summaries;▪ Plan and create after-school classes;▪ Logistical support at events;▪ Ease of use of optical scanning machine for school exam answer cardsexams;▪ Ensuring good communication between secondary coordinator and students' tutors.

Rio De Janeiro

▪ Manage the tasks of the infrastructure technicians; ▪ Draft, modify, carry out and coordinate documents and contracts; ▪ Accompany the project manager in the development and updating of the project plan; ▪ Collaborate in the production and dissemination of presentations, statistics, reports or other documentation required by the various committees and decision-making bodies, particularly for financial, risk and project issues; ▪ Participate in the implementation of project management processes and mechanisms; ▪ Manage project risks; ▪ Receive orders from clients and direct tasks to infrastructure technicians

Guaratinguetá

▪ Responsable pour le support de vidéoconférence sur le projet Rede do Saber; ▪ Service à distance et en face à face; ▪ Offrir un soutien en cas de doute (HelpDesk); ▪ Manipuler d' équipement Tandberg; ▪ Superviser l'ensemble des activités nécessaires à la planification, coordination, contrôle et exécution du projet ; ▪ Formation des nouveaux employés

Guaratinguetá

Technology intern, helped to support infrastructure incidents. I worked with Senior ERP and GPSi.

Guaratinguetá

- Handle spreadsheets- Manage bank statements in the employee's account. - Organize customer contracts.

Programme D’Intégration Linguistique Pour Les Immigrants, Francisation - Temps Plein

Programme D’Intégration Linguistique Pour Les Immigrants, Francisation - Temps Plein

Master Of Business Administration - Mba, It Project Governance And Services

MBA in governance, information technology projects and services ▪ ITIL and ISO / IEC 20000 ▪ CobiT ▪ Information security ▪ Project phases.

Information Technology Management, Information Technology Management

▪ Business Processes ▪ Algorithms ▪ Financial Mathematics ▪ Programming Language ▪ Hardware Laboratory ▪ Database ▪ Production Management.

Gestion D'Entreprise, Gestion D'Entreprise

Senac's management and business-oriented apprenticeship program promotes the development of skills for the personal and professional.