Melissa Moreira Email & Phone Number

-Delivery of globally standardized products that enable process optimization and improved compliance.-Strong partnership with global product owners, technical product owners, program management office, and compliance to ensure timely deployments and ongoing run operations.-Application expert to help business partners in refining the requirements, documenting the process, assist in user testing & training, and continuous improvement of the functionality.-Participate in managing vendor, contract, budget, resources, and strategic planning discussions. -Manage demand backlog, prioritization, and delivery of enhancements across the platform.-Manage direct reports through utilization of leadership imperatives, mentoring, and leading 5 conversations to foster continuous development and knowledge upskilling-Provide leadership and support to team members

New Jersey, United States

-Support FTS Corporate Systems (Appian) implementation projects, deployments, and enhancements-Research, troubleshoot, and respond to FTS Corporate Systems related inquiries as part of continuousoperational support to our end users and business partners globally-Liaise with the business and IT to identify issues and potential system enhancements, definerequirements, communicate solutions, and ensure the system continues to support evolving businessinitiatives-Communicate financial business process and system solutions to business and finance partners acrossall sectors and regions-Create user-friendly training documentation and lead live system training sessions for businesspartners-Ensure that supported FTS Corporate Systems are aligned with processes and global standardsgoverned by A2R GPO, Compliance GPO, and Global Services, as well as end-state design-Assist with managing FST PMO requirements for project charters, project planning and management,and periodic status updates/reporting-Strictly comply with all compliance and business policies including SOX cycles, SOPs,external audit requirements, and system security protocols

Bridgewater, New Jersey

Work and support a variety of different projects based on client needs. Intake Project Manager at Johnson & Johnson | January 2019- April 2019-Oversee all aspects of Intake Project including setting deadlines, assign responsibilities and monitor and summarize progress of project. -Manage and track project budget of $3.5M. -Enforce Kanban principles as scrum master. -Facilitate daily scrum meetings and work with team to groom the backlog and plan sprints. -Track RAID log and work with team to remove impediments. -Partner with OCM/CPI team on training development materials for new unified process.Capital Requests Implementation at Johnson & Johnson | May 2019- Sept 2020-Support gCRAFT global deployment by becoming SME for the new Apian system. -Creation and execution of training materials to user community.-Creation of User Acceptance Testing test scripts for gCRAFT.-Creation of final end state process maps. -Support all end users using new gCRAFT system through guidance, system demos, and system troubleshooting.

Greater New York City Area

-Drove set-up and launch of 30+ merchants onto Google Express with 100% completion on or ahead of schedule by adhering to tight deadlines. -Ensure successful expansion of Google Express to reach an average of over 30 million potential customers per merchant.-Manage onboarding activities and work closely with key cross functional teams to set expectations and monitor stages of completion.-Execution of canary testing, configuration requests and polygon manipulation/volume transfer for expansion stress testing and launch.-Identifies common onboarding issues and by solving internal and external factors.-Assist with scheduling and participate (as needed) in merchant manager meetings, phone calls, handoff meetings, and monitor/guide training execution. -Facilitate meetings with project managers, cross functional teams and process owners to determine Standard Operating Procedure (SOP) inquiries and questions before creating and/or editing requests. -Oversee execution of duties related to offboarding and/or store expansion procedures.

Robbinsville / Cateret, Nj

-In charge of running three different departments on RSP floor (pick, stow, icqa). -Lead and develop own team of associates by cross training team in different functions while focusing on motivating, coaching and engaging team. -Review work forecasts and determine productivity requirements needed daily to meet building objectives.-Partner with other Area Managers to balance labor to ensure we are operating a balanced and efficient shift.-Red badge certified and able to clear obstructions on Amazon Robotics floor while ensuring robots are able to perform their various functions. -Interview candidates for associate level positions. -Maintain consistency and taking corrective action when necessary. -Deliver warnings, write ups and terminations for low performing associates.-Ensure highest levels of safety, quality, performance and engagement.

Morris Plains, Nj

-Support the marketing team in daily administrative tasks.-Assist in marketing and advertising promotional activities (e.g. social media, emailing and calling clients)-Collect quantitative and qualitative data from marketing campaigns-Creation of welcome kits for all new accounts. -Work with different illustrators to ensure best one is chosen to create the perfect banners, flyers, and displays for new products.

Newark, Nj

- Process various accounting transactions. - Develop close relationships with customers and perform tasks by matching customers financial needs with appropriate banking products. - Order cash supply to meet customer needs and maintain proper cash limits.- Handle $6,000-$16,000 in cash drawer and employ different security measures to ensure funds are not compromised

Newark, Nj

-Personal care duties assisting patients -Answering patients calls for help, observing their behavior and physical condition. -Monitoring and recording patients vitals on a periodic schedule

Newark, Nj

-Extensive product knowledge to offer customers. - Discuss beauty regime with customers, understanding their skin problems and offering appropriate solutions. -Operating the cash register, meeting sales goals, and keeping inventory stocked. - Keep counters organized and create pleasing displays to ensure customer satisfaction.

Bachelor’S Degree, Management And Marketing

Associate Of Science (As), Business Administration And Management, General