🫕 Fondue Villa & Garden 🧀 is an exciting proposal to try authentic Swiss fondue and learn the history of how it became Switzerland's national dish.🫕 I also hosted Fondue Workshops, a fun way to learn how to make fondue on your own. During these workshops I also did wine tastings of all the white wines in the menu.

🏔️ Explora Lodge, an award-winning luxury travel and hotel chain, stands as an example of immersive experiences, boasting breathtaking properties strategically located in pristine destinations. With a team of passionate collaborators dedicated to unlocking the essence of South America's natural wonders this company crafts in-depth explorations to #GoDeeper into the remote, into the nature, and into ourselves.RESPONSIBILITIES:🍂 Developed and implemented a comprehensive 4-week training program for 11 Guest Experience Officers, ensuring seamless integration of the company's high standards and enhancing overall guest satisfaction.🍂 Cultivated exceptional guest relations by engaging in personalized discussions about the wine menu and expertly recommending pairings, resulting in elevated guest experiences and positive feedback.🍂 Spearheaded the innovation of the beverage program by collaborating with bartenders to create novel cocktails and mocktails inspired by seasonal ingredients, enriching the guests' sensory experiences.🍂 Provided reliable support to the Guest Experience Manager during her scheduled time off, ensuring seamless operations and maintaining the high-quality service standards that guests expect.🍂 Successfully managed guest experiences at multiple locations, including Sacred Valley (Peru) and Torres del Paine (Chile), showcasing adaptability and understanding of diverse cultural nuances.

Designed and conducted comprehensive training for Salon teams at Explora Hotels in El Chaltén, Argentina, and Patagonia National Park, Chile, focusing on:🍂 Elevating their wine expertise, including its production as well as paring with gastronomic goods, for enhanced guest culinary experiences. 🍂 Developing the team’s skills in effective communication of gastronomic products to provide exceptional table service. 🍂 Helping them implement efficient beverage stock management strategies and optimize inventory control.

🥩 Don Julio, a renowned gastronomic establishment, humbly achieved the honor of being named #1 Best Restaurant in Latin America 2020 and proudly secured the #13 spot in the esteemed World's Best Restaurant list for 2021 by the 50 Best, delighting guests with exceptional culinary experiences, nurtured by a dedicated and passionate team of connoisseurs.RESPONSIBILITIES: 🍷 Contributed as both Sommelier and Manager's assistant during service, guiding guests through sensorial wine-tasting experiences that elevated satisfaction and appreciation for the restaurant's remarkable wine collection of over 20,000 bottles and 1,000 Argentinian labels.🍷 Privileged to participate in the prestigious Gelinaz event in 2020, showcasing the restaurant's commitment to excellence.

✈️ Beyond BA LATAM is a remarkable local travel company based in Argentina, that specializes in crafting personalized tours that span across the enchanting landscapes of Argentina, Chile, and Antarctica.RESPONSIBITIES:🗺️ Spearheaded the design of bespoke travel experiences throughout Argentina and Latin America, tailoring trips to meet individual traveler preferences and ensuring unforgettable journeys.🗺️ Skillfully prepared and presented quotes and bespoke itineraries, showcasing a meticulous approach that exceeded travelers' expectations and fostered unique experiences.🗺️ Demonstrated flexibility by providing support to the reservations department when required, ensuring smooth operations and exceptional customer service.🗺️ Contributed as a bilingual content creator, curating engaging and informative blog posts in English and Spanish, bolstering the agency's online presence and establishing thought leadership within the travel industry.

Práctica Profesional