Anthony Moreno Email & Phone Number

Kansasville, Wi, Us

Arcadia, Wisconsin, United States

● Used problem-solving skills to resolve multiple incidents at a time where a user needed help or access to an application or would update the database using SQL and UKG when an error would occur. ● Worked virtually on Microsoft Teams to communicate with co-workers and to help them gain access to an application in a timely manner.● Learned 5 new applications within 3 months involving UKG and OnBase; and was given administrative power for all applications where I was able to create new users and update their access. ● Created detailed instruction documents for employees to complete processes regarding UKG and OnBase.● Took part in daily virtual Agile meetings for the Payroll and Benefits IT team. ● Used a query to post daily job changes to the system for HR.

La Crosse, Wisconsin, United States

● Learned four different positions in a short time span and was able to become comfortable with all positions. ● Communicated with other crew members and customers, even when in busy and stressful situations, to provide good customer service. ● Used customer-service skills when a customer would have an issue that needed to be resolved, and when management was not available.

Kenosha, Wisconsin, United States

● Learned how to utilize the internal inventory management system to identify packages for shipment.

North Chicago, Illinois, United States

● Helped the Payroll Operations department with spreadsheets that involved employees, as well as garnishments. ● Re-organized and created a new filing system for employees.