JumpCloud®, directory services for the modern workplace, is Active Directory® and LDAP re-imagined for the cloud age.JumpCloud's Directory as a Service (DaaS) is a cloud based platform that securely manages user identities and securely connects users to resources regardless of provider, protocol, vendor, or location.Manage Mac, Windows, and/or Linux machines, manage their user identities, and connect them to any resource with a LDAP, RADIUS, OAuth, or SAML.

Manage relationships with hiring managers who are looking to fill technical IT roles for their projects. Work with internal recruiting team to build teams needed for the project, and ensure on-boarding goes smoothly. Work on both, SOW and MSP contracts. Meet with clients and take them to happy hours, sporting events, or on-sight. Facilitate partner/client events.

Zones is a national provider of IT products and solutions to businesses. Used consultative sales approach to advise clients, solve complex IT problems, and provide strategic Information Technology solutions. Built and sold hardware/software solutions for client's IT projects. Build/maintain/develop relationships with clients.Key accomplishments:- Gold performance - 2011, 2013, 2014- Platinum performance - 2012, 2015- Develolped strategies to consistently exceed organizational goals, achieving #1 on sales team first year hired by selling over $1M in revenue, and #1 in division (60 reps) year 2, generating $2.4M.- Established a successful book of business generating $6M in revenue last full year at company.- Top Zones Connect sales in division - Q3 2012, Q1 2013, Q4 2014- Top revenue award in division - multiple quarters- Top margin award in division - multiple quarters- Developed mutually beneficial relationships with Channel Partners and manufacturer reps.

Gathered and analyzed research data to evaluate risks and manage, per organizational risk management framework. Used conflict resolution skills to resolve customer issues in a timely manner to ensure an exceptional customer experience.- reviewed risk management policies to ensure alignment with applicable regulations, standards, and organizational initiatives.- Provided timely compensation to consumers who filed complaints to ensure client retention.

Communicated with customers to ensure excellent customer service. Answered inquiries and provided quotes in a timely manner. Listened intently to customer requests to understand their needs and offer best services and providers to meet requirements.• Adjusted insurance claims to ensure accuracy.• Provided benefit information, and gave referrals to specialists.• Approved and denied outpatient and inpatient authorizations to ensure compliance with organizational, state, and federal regulations.