deuxdesignco.coI created Deux Design Co. with my partner in 2019 as a remote and independent agile design pair. In addition to my individual portfolio our recent projects feature design and strategy for native app, responsive ecommerce, and enterprise software across a wide range of industries. RECENT PROJECTS:NEC - UNIVERGE BLUE:Led the NEC Univerge Blue sales portal redesign practicing an agile scrum process with no written requirements while collaborating with remote stakeholders to review and define their services and parts catalog's strategic vision. Subsequent feedback and iteration loops led to reimagined user flows and the optimization of common task sequences necessary to build a quote. I also produced the final portal wireframes and UI deliverables, including a component library and digital style guide with annotations, ensuring repeatable and consistent aesthetic implementation.DIGI - REMOTE MANAGER:Led the blue-sky responsive redesign for Digi’s Remote Manager product following the acquisition of a competing product. Analyzed existing research, critical use cases, and backlogs for both products to understand the goals and tasks necessary to manage large networks of IoT devices from which I generated new flows, detailed wireframes, and annotations. My dashboard solution for manipulating thresholds and investigating diagnostics inspired so much enthusiasm from the client that additional sprints were scoped to pursue new use cases.BLACK RIFLE COFFEE COMPANY:Created a design outline and process with the Black Rifle Coffee Company product team which transformed their design backlog into concrete problem statements and user scenarios. With a focus on subscription growth, optimization, and management features for club members, I created responsive designs for their e-commerce site and the complete experience for their mobile app coffee calculator and brew guide.

Collaborated with the Enterprise Business and Technology teams to identify and balance improvements to the Order Management system used by associates in-store to manage orders, installs, and contractors. Performed on-site interviews to inform (and later test) a tasking system modeled after an associate’s job function, which communicates outstanding daily activities and priority.

Defined and iterated several complex product features in an agile startup environment such as an ontology browser used to explore various relationships between large datasets. I conducted user interviews to identify opportunities for improvement and translate research into problem statements for team alignment before design. I designed several enhancements to the code editor and variable mapping functionality, resulting in a 50% decrease (from 6 to 3) of necessary clicks to map a variable, our user’s most common task.

Worked closely with strategic and creative teams to plan, wireframe, and prototype digital experience across a multiple brand portfolios. In addition to more formal UX research and usability testing had my first experience in app design, responsible for defining and prototyping the framework and multiple game features as the team’s UX Lead.

The beginning of my UX career. It started with lots of research, audits, and flows helping to define stakeholder expectations and user journeys through digital experiences. The scope of projects varied from large corporate websites to branded microsites with a few Facebook experiences thrown in for good measure. I also created a template structure for the UX department to ensure the consistency of deliverables when collaborating with other offices.

• Investigated and negotiated settlements of discriminatory employment practices based on age, race, color, religion, sex, or veteran status• Analyzed and reviewed documentary evidence from employer files as well as summarized relevant information in investigative files to prepare for conciliation meetings• Researched legal precedence to draft investigative reports as well as letters, memoranda, and internal reports on a variety of subjects to validate or negate claims

Four years of active duty service and three deployments to Iraq provided me an early opportunity to practice my leadership skills and mental agility. As a Sergeant, my responsibility was to determine the best solution to complex problems in an information-limited and fast-paced environment. This experience instilled a work ethic and team-first attitude that I still apply towards any project that I’m involved in.