Morgan Alexander Email & Phone Number

Hereford, England, United Kingdom

• Working as a technical support analyst. Providing 1st and 2nd line multi-site support to both office and warehouse staff. Providing 24/7 Incident Management; co-ordinating with 3rd line support from both internal teams.
• User administration using Microsoft Active Directory Tools, Google Workspace, and Okta Identity Management. This includes reporting and administration using Powershell 5.1
• Monitoring the Network and Server Infrastructure, both on and off-prem systems, using a variety of tools such as Solarwinds, Crowdstrike, Cacti, Meraki Cloud, Akami and AlertLogic.
• Providing IMACD services including laptop and desktop builds. Working in an Agile and ITIL environment logging and managing tickets using Atlassian Jira.

Cheltenham, England, United Kingdom

A intensive internship. Conducting cyber security consultancy around; Network Infrastructure Pentesting (SMB / RPC / FTP / SSH + More).Web Application Security (OWASP Top Ten Framework)Risk Management (Advising Senior Management on reducing the severity, impacts, and risks of vulnerabilities).Operating System Configuration (Unix, Linux, Windows).My.

Gloucestershire, England, United Kingdom

• Experienced and dedicated builder with a passion for crafting exceptional structures. Skilled in various construction methods and possessing a keen eye for detail, I take pride in delivering high-quality projects on.

• Marketing specialist as well as IT support technician
• Delivering projects on time and within budget
• Driving business growth and providing exceptional customer service.
• Providing Technical support for both software and hardware as well as well as any general IT problems. Working in an Agile and ITIL environment.
• Daily BAU tasks consisting of, Starters and Leavers, account fixes, Group changes, KPI spreadsheet, Akami purge, Proofpoint (emails), New HR vacancy, + more
• Server Infrastructure and user management, User administration using Microsoft Active Directory Tools, Google Workspace, and Okta Identity Management.

Newquay, England, United Kingdom

(Seasonal Position)