Morgan Klopp Email & Phone Number

St Petersburg, Florida, United States

o Growth and upkeep of the online presence of our companies through social media, SEO, PPC, Google, and email marketing.o Responsible for all marketing endeavors inc: all initial communications, meetings with possible clients across any of our companies, website experience, campaigns, and content.o Creation of all marketing materials, including mail outs, business cards, quotes, video presentations, service/finish booklets, additional logos.o Performing all human resource and payroll functions including reviewing resumes, interviews, new hire paperwork, background checks, 90-day reviews, employee rates, disciplinary matters, oversee of programs for benefits, paid leave, workers compensation injuries, disputes, employee hours, and benefits.o Responsible for the training of any in-office staff, and any managerial on-site staff.o Reconciling QuickBookso Managing all construction projects, from development to certificate of occupancy throughout our 20 contracts.o Implementing strategies to keep all construction sites in order between using CRM, Google Drive, Eplan Review for City of St.Pete, and GroupMe to keep everyone informed throughout the process.o Scheduling inspections, ordering building materials, reading blueprints, checking crews for accuracy based on approved permits and blueprints, collecting quotes from vendors, scheduling in-house staff, working with clients to order correct finish materials, keeping accurate accounts for each job site, and keeping each project to their strict timeline – on average no less than 6 properties working at once.o General office duties: answering calls, sending emails, answering general questions, assisting coworkers, training new hires, scheduling meetings, assisting owner in personal matters.o Assisting in Rental department with 200 rental units as needed to help Assistant Property Manager when busy, and to assist tenants and owners if Assistant Property Manager is out of office.

Marketing:● Connecting and creating relationships with leads through all forms of marketing (Website, Social Media, Postcards) to create a deal or set up meetings for any of our companies● Collaborating with Realtors for marketing, advertising, product design and product development● Designing social media ads, physical promotional items, business cards and email signatures● Producing a brand style guide that best captures the company● Working with the owner of the company to set the budget, while I allocate and monitor the budget of each project● Conducting market research to determine a target audience's needs, wants, habits, interests and other relevant factors used in creating targeted marketing campaigns● Researching previous successful campaigns to understand what worked, what didn't and what can be improved● Reviewing the progress and success of a campaign, making adjustments or pitching ideas for new campaigns as necessary● Working with outside vendors for the development of 3D rendering projects, new website, and creation of promotional items● Monitor the company's social media accounts and offer constructive interaction with usersHuman Resources:● Manage the staffing process, including recruiting, interviewing, hiring and onboarding● Ensure job descriptions are up to date and compliant with all local, state and federal regulations● Develop training materials and performance management programs to help ensure employees understand their job responsibilities● Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date● Investigate employee issues and conflicts and brings them to resolution● Ensure the organization's compliance with local, state and federal regulations● Communicate with employees about compensation, benefits and other facets of their employment● Approve payroll period hours to be sent in to payroll company

St Petersburg, Florida, United States

Leasing and managing 150 units throughout the greater Tampa Bay area. Responsible for all rent collections, owner payouts, AR/AP all bills for rental properties, scheduling repairs through our maintenance technician, as well as outside vendors, keeping all owners informed, sending out 1099's for all owners during tax season, keeping at least 90% occupation of units, and maintaining all office tasks.

Largo, Florida, United States

● Answering phone calls, e-mails, walk-ins for tours or information on our property, prices or care levels● Working with families to set-up tours, move-ins and meetings● Work with our graphic design team to come up with themes/ideas for events● Weekly meetings with management to go over upcoming move-ins/rooms we need to start working on● Working with the marketing team to coordinate the completions of projects and tasks● Submitting invoices/receipts and balancing the marketing budget for three facilities to the billing department every month● Coordinating events for our property, including décor, workers, and equipment needed● Setting up personalized move-in gifts for new residents● Orientation with new residents, as well as checking on them for the first week they’re here● Meeting with our entire team to brainstorm new ideas to grow the company’s brand● Assistance to the Marketing Director with any projects she may have

Largo, Florida, United States

● Filing, getting leases signed, and any other job the Administrator had for me, I completed● Handling transport, double-checking, confirming and setting up doctors’ appointments for residents.● On weekends, providing tours for prospective residents while marketing is not there.● Taking any work orders for maintenance, housekeeping, or exterminators and overseeing they get done in a timely manner.● Transporting residents in a tram if they do not wish to walk but want to come to the clubhouse for activities, meals or to see the billing department.● Any requests, computer help, finding things, questions or anything they need help with, I try to figure out for them.● Writing, having them resign, and being sure to appropriately file their leases.● Filing away all documents we have on all residents.● Checking on every independent resident every morning to be sure they’re okay.● Responding to any emergencies for independent residents and finding them help if they need it.● Keeping my desk and surrounding areas neat and tidy, with all cups and brochures full for everyone to take if they so wish.

Largo, Florida, United States

• Correctly serving food within the assigned section.• Successfully opening and closing sections, as well as having a successful shift change.• Quickly and efficiently serving every course of the resident’s meal.• Effectively cleaning own tables and resetting, while still serving.• Some food prep; slicing tomatoes, prepping salads and making fruit cups