Morgan Harris Email & Phone Number

United States

• Creating routes for technicians and scheduling consumers. (One-man department assisting up to 200 in-warranty and out-of-warranty consumers at any given time)• Over-the-phone diagnosis of certain symptoms and advises customers with troubleshooting options.• Reported all updates to warranty companies (GE, LG, Samsung, Media, Lowes, American Home Shield, National Service Alliance, WarranTech) with repair notes, schedules, claims, and part replacement information.

• Reported to Senior VP of Preconstruction• Updated and improved trade contractor’s pre-qualification process, status tracker and reporting to management• Managed trade contractor qualification process, initiated requests via DocuSign and assisted trade companies and suppliers with questions regarding required documents to ensure submissions were complete for Executive review and approval• Provided input to developers of new Compass software for prequalification and insurance tracking• Requested trade company insurance renewals by phone or email. Received, reviewed, and distributed renewals as required for compliance; processed cancellations and rescind notices.• Compared initial project insurance certificates to renewal documents to validate their accuracyReviewed and processed commitment change orders in project management and accounting software• Audited project trade agreements, purchase orders and related change orders for accuracy and amount verification between accounting and project management software • Created Standard Operating Procedure documentation for insurance and trade contractor qualification processes• Trained others in trade contractor qualifications, change orders and insurance processes

Greensboro/Winston-Salem, North Carolina Area

• Initiated marketing and sales to local farmers, nurseries and garden centers, and individual gardeners• Performed equipment use and maintenance of industrial sifters and 20ft hydraulic worm casting bins• Performed weighing, packaging and shipping of cast product• Basic bookkeeping and data entry for cast product created and sold • Managed worm feeding process