Morgan Harris Email & Phone Number

United States

• Creating routes for technicians and scheduling consumers. (One-man department assisting up to 200 in-warranty and out-of-warranty consumers at any given time)
• Over-the-phone diagnosis of certain symptoms and advises customers with troubleshooting options.
• Reported all updates to warranty companies (GE, LG, Samsung, Media, Lowes, American Home Shield, National Service Alliance, WarranTech) with repair notes, schedules, claims, and part replacement information.

• Reported to Senior VP of Preconstruction
• Updated and improved trade contractor’s pre-qualification process, status tracker and reporting to management
• Managed trade contractor qualification process, initiated requests via DocuSign and assisted trade companies and suppliers with questions regarding required documents to ensure submissions were complete for Executive.
• Provided input to developers of new Compass software for prequalification and insurance tracking
• Requested trade company insurance renewals by phone or email. Received, reviewed, and distributed renewals as required for compliance; processed cancellations and rescind notices.
• Compared initial project insurance certificates to renewal documents to validate their accuracyReviewed and processed commitment change orders in project management and accounting software

Greensboro/Winston-Salem, North Carolina Area

• Initiated marketing and sales to local farmers, nurseries and garden centers, and individual gardeners
• Performed equipment use and maintenance of industrial sifters and 20ft hydraulic worm casting bins
• Performed weighing, packaging and shipping of cast product
• Basic bookkeeping and data entry for cast product created and sold
• Managed worm feeding process