Involves collaborating with the Internal Communications Manager, Director of Change Management, and HR Team to implement change management strategies, develop performance metrics, and create an internal communications platform. I will assist in coordinating and communicating the annual Team Member Survey, providing support to project teams throughout the change management process, and fulfilling any other related duties as assigned. I will gather requirements for the internal communications platform from various departments, design and develop templates for internal communications, and work strategically with the Marketing Internal Communications Manager.

Involves collaborating with the Internal Communications Manager, Director of Change Management, and HR Team to implement change management strategies, develop performance metrics, and create an internal communications platform. I will assist in coordinating and communicating the annual Team Member Survey, providing support to project teams throughout the change management process, and fulfilling any other related duties as assigned. I will gather requirements for the internal communications platform from various departments, design and develop templates for internal communications, and work strategically with the Marketing Internal Communications Manager.

- Writing the monthly newsletter- Assist team with coordinating events - Recruitment

● Became quickly adjusted to local diner POS systems● Trusted employee, works closely with the owner to find solutions and further better the business● became accustom to consistently while working fast

● Performed administrative duties, including managing phone calls, emails, printing, ensuringmaximization of scheduling, and accommodating clients' schedules and requests● Advocated for the Team, while demonstrating core values through customer service as a team lead,resolving issues and ensuring satisfaction● Managed relationships with regulars to promote amazing experiences, and ensure clientele returns foramazing assistance

● Quickly became a trusted employee, by strengthening relationships with man augment, and was promoted to Lead within my first few days.● Spearheaded movement by managing the floor plan alongside management, ensuring quality time while maintaining flow for the back of house● Reduced wait times by utilizing floor plan, and supporting servers through service, promoting more flow and guests● Led a team of 5 support staff to conduct strategy execution, by training on fundamentals of customer service, maximizing time
 and resources, improving processes and trying new approaches● Discussed marketing proposals and submitted them for further thought amongst parent companies

● Developed customer service skills, and advanced knowledge while working to further excel in hosting● Presented hard work and was awarded with more responsibility ● Promoted to support 4 different departments while balancing each position