• Orchestrated and synchronized the successful completion of 5 cross-functional special projects; achieved alignment with organizational objectives and delivered on time, resulting in a 20% increase in office operations.• Spearheaded the identification and resolution of operational challenges, implementing strategic solutions to streamline office processes; increased overall efficiency by 20% and reduced turnaround time by 30%.• Managed appointments, registrations, and maintained relationships of 50+ walk-in patients per day.• Assisted billing personnel by entering 60+ charges daily and making necessary corrections to invoices and insurance submissions.

• Orchestrated patient scheduling, streamlined check-in and check-out processes, and facilitated seamless payment transactions resulting in reduced patient wait times by 10% and increased billing accuracy.• Facilitated the referral process by liaising with multiple different insurance providers and collaborating with other medical specialists, while documenting pertinent details in patient charts.• Played a key role in facilitating the practice's shift from 500+ traditional paper charts to a fully operational Electronic Medical Records (EMR) system.

•Streamlined accurate personnel records and statistical data for the organization, ensuring compliance with industry regulations and reducing data discrepancies by 25%.• Executed high-stakes operational missions with unwavering discipline while adhering to strict protocols.• Developed and maintained comprehensive operational reports, providing key insights and enabling data-driven decision-making.• Collaborated with a global business leader to implement data-driven training strategies.

• Shadowed physicians of different specialties in the OR.• Observed interactions between physicians and patients. • Observed the Italian health care system.