Morgan Chapman Email and Phone Number

Directly responsible for ensuring alignment between Human Resources and Executive team's strategic initiatives in order to support growth, control costs, increase efficiencies and mitigate risk. • Reviewing Operations and HR SOP to determine gaps and calibrate as needed to mitigate risk• Meet talent management and staffing objectives to ensure financial goals are met• Facilitate ongoing leadership development to increase operational maturity • Implement full HRIS system and gain full “buy in” throughout the organization• Identify strategic partner opportunities and other programs to cut or control costs• Capture and interpret HR data and KPIs to support Executive “situational awareness” • Oversee compensation policy and succession planning

Overview: Directly responsible for overseeing all day to day operations as well as sales and new business development efforts within each of the four franchise locations Business objectives: Revenue Growth and Operational integrity• Carry out the Shareholder’s strategic vision and long-range sales goals • Developed and implemented AEC’s short- and long-term operations goals and objectives• Facilitate ongoing professional development throughout the organization for all managers• Establish policies and implement standard operating procedures to increase efficiencies• Identify partner opportunities and other programs to gain increase revenue or cut/control costs• Monitor the organization’s performance indicators and report to the shareholders weekly

Overview: Direct recruiting and development by identifying gaps, evaluating skillsets, interviewing candidates, reviewing position guidelines/compensation, leading employee training and process adherence Business objectives: Mitigate turnover and leverage processes to improve employee commitment and productivity• Recruit & interview for sales, engineering, administrative and VP positions• Direct all on-boarding and initial training for new employees• Facilitate ongoing professional development through collaboration• Develop internal systems and sales processes• Foster college intern program with University of Kentucky• Salesforce.com assistant administrator

-Managed inside sales team to 3000+ C Level sales meetings -Registered over 1500 event attendees for executive lunch & learns-Trained "hunter style" B2B sales professionals on a holistic system for prospecting-Continuing education and prospecting management for sales-Oversaw development of prototype sales prospecting software-Consistently exceed quotas and team goals by 25%-Influenced over 2 million in CGP-2010 Employee of the Year

-Leveraged company resources to develop and implement an inside sales team-Personally set 126 meetings with C Level Executives-First year influenced closed gross profit exceeded $800K-Created duplicateable process to be used with NetGain Technologies' sales professionals

• Developed and deployed HR, routine field maintenance, and managed inventories SOP• Established and managed vendor relationships to improve efficiencies• Introduced redundant database backups and IT security measures• Initiated use of GPS software to reduce fuel usage and improve workflow• Restructured company budget and financial projections to secure a private investor• Generated revenue streams through subscription based maintenance services to condo owners• Spearheaded continuing education utilizing industry specific resources such as C.A.I.

-Responsible for brining on 100+ clients in a Market less than 3 years old-Networked with the local CPA and Accounting community for referrals-Conducted 2-3 sales meetings per day. -Sold ancillary services within existing accounts -Facilitate CPEs for Accounting professionals-Quantified the value of payroll outsourcing to business owners

• Top Performer of the Mid-South Region Q1 2005, exceeded goal by 540%• Exceeded goals through persistent prospecting and leveraging consultative selling approach• Managed Central Kentucky’s 50 largest accounts• Organized and represented Nextel Partners at local promotional events• Certificate of completion in Dimensions of Professional Selling, Carew InternationalDeveloped and leveraged a strong referral relationship with Home Builders Association of Lexington and the Association of Builders and Contractors in the Kentucky Market.