Morgan Clark work email
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Currently open to new opportunities!With a BA in Biology from Augustana College, I am a healthcare IT professional who is passionate about providing solutions for clients and improving their workflows. I have worked as an Implementation Specialist I at NextGen Healthcare since June 2023, after being promoted from a Jr Implementation Specialist role in less than a year. I made a recent transition to a Learning Specialist role after company restructure. In this role I training net-new clients on software, developing training plans and consult on best practices.As an implementation specialist, I configured, implemented and trained project members on NextGen products, aligning them with client needs and ensuring their satisfaction with our services. I supported multiple clients as they go-live with new products, resolved issues through CRM and communicated project status, risks, and opportunities to stakeholders. I successfully facilitated multiple upgrades of products and built quality relationships with my clients. Being a member of the Learning Committee, I was also involved in internal learning preparation projects for Beta release testing & acted as an internal department SME, preparing our department for the Beta release rollout.Previously, I worked as a Special Operations Ambassador for ScribeAmerica, where I implemented various virtual medical scribe sites, in the ambulatory space. I am always eager to learn and take on new challenges that allow me to utilize my extensive skillset!
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Implementation SpecialistDosespotPeoria, Il, Us
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Learning Specialist I, Professional ServicesNextgen Healthcare Dec 2023 - PresentFocus on EHR training for new clients recently purchasing NextGen software by participating in both remote & onsite training activities based on client needs. Train clients for end user training and maintenance training for long term system management. Collaborate with project managers & project consultants to provide a training plan tailored to the client to ensure satisfaction with project timeline & scope. Communicate with stakeholders to develop appropriate training agendas. Current projects include creating webinar PowerPoints and agendas to streamline the training process by training multiple clients at a time and promoting client to client interaction. Cross-trained in Practice Management (PM) application. Develop additional documentation (agenda, outlines, presentations) for new services offerings like Webinars. Develop program content for the NextGen Certification Exam. Crossed trained in EPM learning front office workflows.I've gained knowledge in several different specialties including: Family Practice, Ophthalmology, Orthopedics, OB/GYN, FQHCs, Behavioral Health and more -
Implementation Specialist I - UpgradesNextgen Healthcare Aug 2022 - Dec 2023Remote- Became an expert in NextGen software, workflow and worked directly with clients to provide solutions- Configured, implemented & trained project members on NextGen products aligning with client needs- Supported clients as they go-live with new products by providing solutions for new issues & resolving them in a timely manner- Built quality relationships with clients throughout the duration of a project receiving excellent feedback receiving 9/10 ratings on client surveys- Collaborated cross-functionally to keep projects on timeline & keep clients satisfied with services-Communicated and presented on project status, risks, and opportunities to stakeholders-Facilitated upgrades of products and ensure proper implementation w/ client satisfaction- Troubleshoot application issues during projects with use of SQL & application knowledge-Performed enhancement trainings on Patient Portal, Practice Management, EHR, Orthopedics, Dental, & Ophthalmology products. -Reviewed client-facing documentation to ensure user-friendliness and performed weekly training sessions covering various NextGen products-Built and improved internal documentation resources- Member of the departments Learning Committee - Created internal & client facing documentation for Beta release defining important new features & developing a training plan for colleagues; completed product testing for clients using Beta Products- Member of the Beta Release project
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Special Operations/ Implementation AmbassadorScribeamerica May 2021 - Aug 2022Midwest (Remote)I worked with multiple providers to map daily clinical workflow via EHR and create training materials to implement new remote scribe sites. Other responsibilities in my role included overseeing day to day operations of the scribing program via scheduling and training new hires, as well as ensuring provider satisfaction with the company services. I improved current company training materials to ensure our scribes were equipped with the best medical knowledge leading to successful implementation of new projects, reducing turnover rates for new hires. I managed multiple projects at a time, while still providing adequate services to our clients. In this role I had to quickly adapt to new EHR software at various hospitals, learned new medical terminology, & troubleshoot various issues. I communicated weekly with project managers to keep project on timeline and maintain site success. Gained knowledge in Internal Medicine (Eskenazi Health- Indiana), Dermatology (Northwestern Medicine- Chicago,IL and OB/GYN (CHI-Lexington, KY) -
Emergency Department Medical ScribeScribeamerica Jul 2019 - May 2021Peoria, Illinois AreaI accurately documented patient visits for multiple providers (MD, DO, PA-C, NP) during a shift. I worked in a fast-paced environment charting for approximately 30-50 patients per day. I analyzed applicable patient medical records to improve chart quality. I became knowledgeable in medical terminology in several contexts. I was promoted to on site trainer within 1 year of work. Gained knowledge in a variety of Emergency Medicine procedures as well as Psychiatric treatments.
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Herbarium Lab (Volunteer)Augustana College Sep 2018 - May 2019Rock Island, IlI carefully preserved plant specimens and uploaded photographs and data to Midwestherbaria.org. The purpose of this project was to provide other scientists with global specimens for their own learning and research without having to physically be in the lab. -
Arts & Culture Head Editor- Augustana ObserverAugustana College Aug 2018 - May 2019Rock Island, IlWorked with a staff of 40+ students to produce a newspaper once a week. As an editor, I worked with a section of the staff to write stories about Arts & Culture. This year, we transitioned from Arts & Entertainment to Arts & Culture, and I helped facilitate new ideas to expand our sections scope. Amongst these responsibilities I also edited staff articles, conducted interviews for my own pieces, used Adobe InDesign and Photoshop to create layouts, and adhered to strict deadline submissions. Attended weekly all staff meetings and created assignments for my staff to write about. Created weekly story budgets and attended weekly brainstorm meetings with Editor In Chief and academic advisors. Created various training information for staff to further develop their skills. Attended the Illinois College Press Association competition.
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Gift Shop CashierPeoria Park District May 2015 - Aug 2018Peoria, Illinois AreaI was a cashier in the gift shop Peoria International Airport. I mainly dealt with transactions as well as being productive in the store during downtime. Logged daily newspaper shipments for sale and returned unsold to the seller. Gained customer experience skills and was able to learn about different cultures. -
Sports Asst. Editor- Augustana Observer NewspaperAugustana College Aug 2017 - May 2018Rock Island, IlI was promoted to this position after being a successful reporter the previous year. As an Asst. Editor, I helped my Head Editor finish projects for the week. I also edited my staff's written work as well as write my own pieces for the Newspaper. I gained knowledge in working as a team as well as using Adobe InDesign and Photoshop. Attended weekly brainstorm and staff meetings.
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Arts & Entertainment ReporterAugustana College Mar 2016 - May 2016Rock Island, IlI wrote articles on the subjects related to arts and entertainment events. I interviewed professionals and students about events to gain accurate information and narrate a story worth reading. Met strict submission deadlines and attended all staff meetings weekly.
Morgan Clark Skills
Morgan Clark Education Details
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Biology
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Peoria Notre Dame High School
Frequently Asked Questions about Morgan Clark
What company does Morgan Clark work for?
Morgan Clark works for Dosespot
What is Morgan Clark's role at the current company?
Morgan Clark's current role is Implementation Specialist.
What is Morgan Clark's email address?
Morgan Clark's email address is mo****@****ica.com
What schools did Morgan Clark attend?
Morgan Clark attended Augustana College, Peoria Notre Dame High School.
What skills is Morgan Clark known for?
Morgan Clark has skills like Leadership, Writing, Salesforce Lightning, Public Speaking, Business Writing, Epic Systems, Remote Troubleshooting, U.s. Health Insurance Portability And Accountability Act, Interviewing, Data Entry, Microsoft Powerpoint, Event Planning.
Who are Morgan Clark's colleagues?
Morgan Clark's colleagues are Sean Casey, Aliva M., Sravanthi N., Micah Patchin, Cait Adams, Amber Kazansky, Jason Wolf.
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