Morgan Clarke Email and Phone Number

With over three years of experience in customer onboarding, screening, and due diligence, I am a passionate and driven professional who strives to deliver high-quality service and compliance to Starling Bank, a leading digital challenger bank. My core competencies include KYC, AML, CDD, sanctions, PEPs, and special interest screening, as well as communication, time management, and problem-solving skills. I am motivated by the mission of Starling Bank to create a fair, transparent, and inclusive banking experience for customers and businesses, and I bring diverse perspectives and experiences to the team as a bilingual speaker of English and Welsh.As a Due Diligence Specialist, I receive referrals from Personal and Business Onboarding teams where applicants match to screening data at application, and I perform the necessary investigations and verifications to ensure that they fall within our risk appetite. I also complete screening of the customer back book, CDD refresh based on trigger points, sanctions screening of payments, and CDD information requests in respect of payment services. In addition, I report discrepancies between Business Current Account records and Companies House data to the appropriate authority, and I assist my manager with quality assurance and process improvement initiatives. Through these responsibilities, I demonstrate my expertise, diligence, and teamwork, and I contribute to the safety and security of Starling Bank and its customers.