Morgan Dowsett Email & Phone Number

Washington, District Of Columbia, United States

• Manage timelines, exams, and applications of professional certification boards and training program accreditation.
• Serve as primary staff liaison to certification boards, applicants and diplomates.
• Collaborate interdepartmentally with IT, Marketing, and Meetings teams, and coordinate these efforts with external technology vendors (CE Broker, Kryterion Webassessor, RhythmQ) to grow program awareness and produce.

• Developed curriculum to deliver musical instruction in private, group, and ensemble lessons for students ages 5 through adult. Instruments: violin- advanced; guitar- advanced; electric bass- advanced; piano.

Gaithersburg, Maryland, United States

• Supervised 10 part-time teaching staff. Managed onboarding, training, and provided support as needed.
• Increased annual revenue by 20% despite COVID-19 interruptions.
• Maintained individual and group class schedules for 300 students across 9 programs.
• Increased client enrollment through social media performance metrics analysis.
• Expanded social media presence and brand recognition through content creation on Tiktok, Instagram, and Facebook.
• Managed marketing efforts and promotional events: including event booking, staffing, scheduling, and budget.

Harrisonburg, Virginia, United States

• Performed intake interviews, provided case management services, and maintained client documentation.
• Facilitated weekly young offender alcohol recovery and license restoration course, in addition to resource and support counseling.
• Delivered court testimony and advised public defenders on probationer compliance in court-mandated treatment programs.

Harrisonburg, Virginia, United States

• Oversaw daily station operations, community engagement, and content production with support from 17 direct reports.
• Ensured station compliance with federal regulations (FCC) and managed annual budget of $80,000.

Harrisonburg, Virginia, United States

• Designed and implemented a digital music database.
• Developed automation system schedule based on listener statistics to maximize audience engagement.
• Reported airplay statistics to promoters and other relevant stakeholders.

Harrisonburg, Virginia, United States

• Facilitated alcohol abuse recovery education program for college students.

Herndon, Virginia, United States

• Performed customer service, data entry, and product dispensing.
• Processed private insurance, Medicare & Medicaid claims and documentation in electronic medical record systems.
• Ensured safety standards and abided by state and national pharmacy regulations.

Herndon, Virginia, United States

• Performed sales and provided customer assistance.

Fairfax County, Virginia, United States

• Maintained patient records in compliance with HIPAA standards.
• Back-up for front office receptionist staff.
• Back-up for sterilization technician.

Master Of Public Health - Mph

In progress

Bachelor Of Science (Bs), Public Health Education And Promotion

Activities and Societies: Society of Leadership and Success, WXJM 88.7 Radio