Oversaw and diagnosed network infrastructure for point-to-multi-point and point-to-point wireless systems, enhancing system reliability; streamlined day-to-day operational scheduling and spearheaded the integration of new solutions and equipment, boosting network capacity.Monitor and overhauled solar power setups for remote wireless systems, increasing energy efficiency and reducing operational costs through strategic redesigns.Leveraged expertise in diverse wireless communication systems (Cambium, Ubiquiti, Telrad) to optimize network performance and reliability, and coverage expansion.Crafted detailed proposals and ROI analyses for strategic network expansions, utilizing advanced data extraction from multiple systems; this analysis directly influenced the decision-making of proposed project expansions.Secured ISED Radio licenses for VHF/UHF Repeaters, Mobiles, and Base Stations, ensuring regulatory compliance.

Resolved customer technical issues as a Customer Service Representative, providing rapid troubleshooting that improved client satisfaction rates.Conducted network diagnostics across IT/OT environments, utilizing tools like Zabbix and cnMaestro to enhance predictive maintenance strategies and reduce system outages.Assisted in the configuration and basic integration of SCADA systems, contributing to improved monitoring for remote operations. Coordinated dispatch for tower and customer-related problems, streamlining response times and enhancing service efficiency.Mapped coverage areas of existing wireless infrastructure, which facilitated a strategic expansion plan increasing network reach.Mounted and Installed various communication equipment, climbed cell phone structures, and used cranes, boom-lifts, and ladders, to install and repair multiple communication devices.

Installed and configured two-way radios, cell boosters, and wireless systems, gaining exposure to SCADA system connectivity for enhanced industrial monitoring.; also implemented comprehensive security systems, SCADA systems, and performed intricate cable running and terminations, ensuring optimal system integration.Deployed wireless access points across multiple locations, significantly improving network coverage and user connectivity in challenging environments.Specialized in terminating various types of cables and connectors, mastering technical specifications required for high-quality communication systems