Morgan Duffy Email and Phone Number

Lead researcher for Messenger on Large Screens

User Researcher II working on bringing people closer together on multiple platforms.

Empowering GitHub's fast paced teams to better understand customers and test concepts to gain confidence in their solutions through lean customer development.

Conducting research for Visual Studio App Center, understanding our customers and their needs through various qualitative and quantitative methods.

Visual Studios Team Services (now known as Azure DevOps) research

Plan and conduct user research studies to evaluate the usability of a prototype device for monitoring tooth decay.- Uncover user needs, values, and behaviors through in person interviews- Advocate for the findings to the larger team to be incorporated into an intuitive, seamless, and delightful design

Working to understand how people consume news and conducting research on NBC technology to improve the user experience.

Conduct research on Workday software and rethink user research methods for the whole user experience team.• Conduct and analyze usability studies on the new student recruiting feature.• Analyze user data from interviews for company recruiting using methods such as experience/journey mapping, affinity diagramming, and concept mapping.• Research and evaluate how Workday can better determine product and experience desirability• Learn about research methods, applying them in industry, and identifying if user research is a field I want to pursue!

Drive feature development on Bing in Bellevue, WA • Gather customer requirements• Write functional specifications• Create and manage project schedule• Help identify and mitigate project risks• Work across teams to communicate and track dependencies

Worked on two projects on Bing Mobile to experience each of the three roles at Microsoft: Program Manager (PM), software developer (SDE), and tester (SDET).• Wrote specifications and created a prototype for image filtering for Bing Mobile• Wrote specifications for a feature to enhance celebrity searches on mobile devices• Gathered user requirements and data to develop designs