Morgan Fields Email & Phone Number

New York City Metropolitan Area

As a customer service and floor staff manager, I train new employees in store policies and provide support for their growth and success as employees. I develop and implement new store policies and procedures for staff in response to customer inquiries, complaints, and feedback to ensure high customer satisfaction and retention. When needed, I mitigate conflicts and address any negative customer experiences by employing personable communication and proactive problem-solving strategies.In addition, I teach classes and demonstrations which show my expertise in the store materials and my innate ability to connect to students and customers.As a shipping department manager, I train new shipping associates with explicit knowledge of our shipping practices, maintain and order shipping materials; file claims with shipping companies for any lost or damaged packages with efficiency to ensure minimal monetary loss for the business and the customers.

New York, New York, United States

As a floor associate, I trained as cashier and developed exceptional knowledge of store policies and practices and was responsible for counting end of shift cash and receipts to ensure accuracy in payments.

Stony Brook University, New York, United States

As a teacher's assistant, I organized study groups and created review sheets for students. I monitored students during exams and assisted students during class time by answering questions and keeping students focused and engaged in ongoing lectures/class activities.

Stony Brook, New York, United States

As a research assistant in Professor Brown's study, I tested apparatuses to ensure they provided accurate data for the study, researched data and other related materials, advertised to potential participants through handing out fliers, and spoke with spoke to potential volunteers about the study’s importance.

Stony Brook University, New York, United States

As a teacher's assistant, I organized study groups and created review sheets for students. I monitored students during exams and assisted students during class time by answering questions and keeping students focused and engaged in ongoing lectures/class activities.

Stony Brook. New York

As a student assistant at the library, I attended to needs of library patrons and maintained library cleanliness and am proficient with Library of Congress Classification system.

Education record

Education record