Your creative and seasoned customer care specialist. I aim to craft seamless and personalized client interactions that leave an impression. Trained as a storyteller and experienced as an educator, I believe every step with your customer contributes to your larger journey together.
M2 Learning
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Private TutorM2 LearningCanada
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Literacy TutorMontreal Literacy Clinic Nov 2023 - PresentMontreal, Quebec, CanadaCoordinating remedial literacy lessons between clients and clinic for students with difficulties in reading/writing, often with neurodiverse clients (autism spectrum, ADHD, dyslexia, dysgraphia, etc.).
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GardenerRoch Gardens Apr 2024 - PresentRigaud, Quebec, CanadaHandling client expectations to deliver consistent garden maintenance. Adapting to client base's evolving needs, changing circumstances, and unpredictable weather to cultivate customer satisfaction.
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Early Childhood EducatorThe Little School Daycare Feb 2022 - Jan 2023Ottawa, Ontario, CanadaManaging parent expectations through constant communication, while maintaining healthy and nurturing environment for children in daycare setting. Work included cleaning, food preparation, programming organization, and team coordination with colleagues amidst a busy workplace.
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Front Of HouseEdmonton Fringe Theatre Jul 2017 - Nov 2020Edmonton, Alberta, CanadaHandling customer experience for largest theatre festival in North America. Responsibilities include ticket sales (phone and live), handling upset/confused clients, bartending, and lobby management. -
High School MentorTheatre Network Society Apr 2019 - Jul 2020Edmonton, Alberta, CanadaCoordinating between theatre festival and high school students to help students produce theatre performances. Managing and advising multiple theatre productions while maintaining communications wth parents, festival, and school.
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Front Of HouseTheatre Network Society Nov 2017 - Mar 2020Edmonton, Alberta, CanadaManaging customer interactions through theatre ticket sales (live and over phone), bartending, volunteer supervising, and general maintenance of theatre lobby.
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Heritage InterpreterLegislative Assembly Of Alberta Oct 2016 - Sep 2019Edmonton, Alberta, CanadaPoint of contact between visitors and the Alberta Legislature. Educational and cultural programming around history, culture, and the democratic process. Guests included students of all ages and backgrounds, international tourists, new employees at the Legislative Assembly Office, and official guests of the Legislative Assembly.
Morgan Grau Education Details
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Acting
Frequently Asked Questions about Morgan Grau
What company does Morgan Grau work for?
Morgan Grau works for M2 Learning
What is Morgan Grau's role at the current company?
Morgan Grau's current role is Private Tutor.
What schools did Morgan Grau attend?
Morgan Grau attended University Of Alberta, Altcademy.
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