Morgan Mayo Email & Phone Number

Spring, Tx, Us

Offered strong customer service skills to large broker groups, keeping customers satisfied and retained clients.Worked cross-functionally to improve processes.Led ERG leads and Women at Work ERG.Collaborated on various special project teams with executive leadership; beta testing CRM, content development and implementation, ACA.

Remote

Offered strong customer service skills to direct and broker groups, keeping customers satisfied and retained clients.Worked cross-functionally to improve processes.Led ERG leads and Women at Work ERG.Collaborated on various special project teams with executive leadership; beta testing CRM, content development and implementation, ACA.

Offered strong customer service skills, keeping customers satisfied and retained clients by an average of 96% annually.Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services.Led Women at Work ERG.Spearheaded company-wide data integrity initiative to increase quality of service and accuracy of information.Collaborated on special project teams with executive leadership.

Houston, Texas, United States

Third-Party Administration of district and municipalities employee benefits programs including but not limited to Health, Dental, Vision, Life, LTD, and STD.Resolve employee and management questions by interpreting benefits policies and procedures.Maintained a high-touch, personalized service for clients by answering customer calls and collecting customer intelligence for data analytics purposes.

Houston, Texas

Third-Party Administration of district and municipalities employee benefits programs including but not limited to Health, Dental, Vision, Life, LTD, and STD.Complete open and new hire enrollment presentations in all benefit plans.Resolve employee and management questions by interpreting benefits policies and procedures.Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 20% annually.Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services.

Houston, Texas

Directed and oversaw the creation and management of multiple marketing campaigns, including theimplementation of social media, email marketing, and lead generation campaigns. Third-Party Administration of district and municipalities employee benefits programs including but not limited to Health, Dental, Vision, Life, LTD, and STD.Complete open and new hire enrollment presentations in all benefit plans.Resolve employee and management questions by interpreting benefits policies and procedures.Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 20% annually.

Implemented a new curriculum and lesson plans for 8 hours each day in all subjects.Identified less than 10 nonconformities per day through the observation of approximately 15 children.Created a loving, safe environment for children by establishing social, emotional, and physical growth through intentional teaching and play.

Cleveland, Texas

Cleveland, Texas

Curated website and social media marketing for the city. Scouted, scheduled and conducted profitable events.Created marketing campaigns, designed brochures and other brand pieces.