Serving customers at bar and surrounding on floor tables, cash handling, balancing drawer at beginning and end of shift, keeping track of customer cards, correlating cards with customer tabs, memorizing menus, available bottle and draft (rotating) beers, liquors, recipes, stocking multiple coolers inventory when starting and ending shift, relaying up to date information to patrons (such as items made unavailable per that day/shift, daily specials, specialty soups, etc.) taking orders from patrons and ensuring accuracy while relaying orders via SpotOn POS system, delivering orders, engaging with customers and keeping up rapport, consistently communicating to guarantee a satisfied experience, ensuring work environment cleanliness

Patron identification check and confirmation, assessing needs, upselling, making recommendations, taking orders, serving food, mixing/garnishing/preparing custom cocktails/mocktails for patrons and servers on floor, restock and replenishing bar inventory

● Clearing soiled dishes, cleansing and setting tables, server assisting● Time managing side work such as janitorial duties, folding napkins, rolling silverware, answering phones, documenting reservations● Greeting customers with warm demeanor, giving first impressions in welcoming atmosphere, accompanying customers to assigned tables, determining when to begin wait-listing and communicating expected wait times to patrons, following through to seat customers in a timely fashion.

● Addressing customers in a pleasant and personable manor, retrieving beverages, upselling daily specials and higher cost products, responding to consumer inquiries knowledgeably and professionally, retrieving food orders and completing additional requests with haste, relaying orders to back of house via ALOHA POS, serving and regulating appropriate time for each course by individual table, hierarchy customer needs, prebussing/bussing tables, demonstrating “clean as you go” techniques of service, problem solving customer disputes and determining when to involve management, cash handling multiple payments, keeping a good-humored, polished disposition as expected in fine dining● Cultivate banquet room in designated manner, such as setting up for buffet style or individual service banquets, timing courses correctly as directed by lead patron, hosting 20-60 patrons per event

Occupational patient check in and check out such as work injuries, drug screens, audiograms, DOT medical cards, variations of physicals, etc. using Occusource technology, distributing patient paperwork and aiding in form-filling, examining returned documents for errors. Urgent care patient check-in and check-out using Centricity technology, collecting payment, corresponding with other offices and requesting medical records for M.D. Continuous reorganization of front office for better efficiency, answering phones, delegating where to transfer calls and/or assisting caller inquiries (patients, employers, work comp case managers, insurance companies, etc.) providing callers with requested documentation while abiding HIPAA. Aiding employers in comprehending and utilizing online “Portal” to obtain results independently, working with employers to create new accounts, informing employers on varieties of services based on their needs and company policies, submitting new employer accounts via phone/email for activation, bringing current accounts up-to-date with new information. Continuous logging of patient attendance, communicating with patients to aid in rescheduling. Money handling and profit documentation. Communicating with front of office and back of office employees viaheadset to contribute to fluid work environment

● Customer services, answering phones in pleasant & professional manner, scheduling appointments, continual contact with customer in approving repairs, assisting customers in understanding what repairs entail in layman's terms and relaying associated charges, providing detailed receipt of service● Creating customer invoices, collecting payment, filing significant documents such as invoices and statements to designated areas, writing checks, updating checkbooks and financial logs, extensive use of MS Excel, MS Word, and QuickBooks, light janitorial duties