Recruiting for Care Call Centers

Recruiting for the Virtual Business Sales team within T-Mobile for Business.

• Successfully connected top talent with the needs of the organization, resultin in 7 offers in 3 months while achieving a 75% diversity rate and savings of $70K in agency fees• Constructed google customized search engines targeting social media platforms, hidden profiles, bios, and resumes on the web to enhance recruiter sourcing capabilities within our CRM. • Formulated a unique initial candidate communication strategy to embody company culture, leading to a 100% increase in candidate’s response rate. • Increased military candididate requisition distribution by 18% since December 2022• Mentored incoming military spouse fellows• Established a reputation of “Rain Maker” amongst colleages and partners through steady delivery of quality talent in short notice from a pipeline of skilled candidates.

• Source, screen, and schedule interviews with candidates for employment• Conduct (15-25) phone interviews a day in adherence to company compliance and government regulations• Transcribe thorough notes about candidates from information gathered during interviews• Manage candidates on Applicant Tracking System (ATS) • Learned several different industries to recruit the best fitting applicant

• Maintain productivity for the front desk and Physical Therapist’s schedules • Hire, train, and supervise (5) front office staff between 3 clinics• Run daily closing reports• Think quickly and creatively to solve problems when vice president or owner were not readily available• Market to surrounding medical clinics to bring in new patients• Verify patient benefits for 20 new patients per week• Track inventory

• Call (20-50) patients per day for overdue appointments• Lead the patient reactivation project by schedule 2 “reactivated” patients per day• Track daily stats (percent of filled schedule, number of patients scheduled)• Verify insurance benefits for 20-30 patients daily• Discuss insurance benefits and out of pocket costs with patients

• Greet clients and ensure new client paperwork is up to date• Process payments and track in excel• Re-activating clients by calling scheduling appointments• Track stats for revenue and nonrevenue hours

I help business owners start and improve benefit packages at no cost to the employer, allowing them to attract and retain quality employees.

Teach Body Pump and Zumba

instructing zumba class and motivating participants to have fun while working out.

-trained new employees-balanced books every night-served customers-kept the store at health code regulation

gathered and verified documents for an auditcommunicated with various store managersanalyzed invoices for tax refunds

CAF machine operator.Inspected respirators and made minor fixes.

Called alumni to inform them of news on campus and ask for donations to various funds on campus.