Morgan Pickerrell work email
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Morgan Pickerrell personal email
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I'm an accomplished Customer Service and Logistics Director with over 14 years of experience providing customer service and supply chain leadership. I have extensive experience in all aspects of customer service and logistics leadership including customer relationship management, inventory planning, cost reductions, transportation and logistics initiatives, resource allocations, budgeting, and team collaboration. I enjoy building valuable relationships and work well with people at all levels of an organization including management, team members, vendors, and clients.✉ morgan.pickerrell@gmail.com
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Director Of LogisticsCsafeMiamisburg, Oh, Us -
Logistics ManagerCsafe Global Jul 2022 - PresentMonroe, Ohio, Us -
Director, Customer Solutions & LogisticsNd Paper Mills Jun 2018 - Jul 2022Oak Brook, Illinois, Us➤ Leading a team of 23 Customer Service, Machine Planning, Domestic Warehousing and Logistics Coordinators.➤ Owning responsibility for the entry and support of 15,000 sales order per year representing more than $685M in revenue➤ Managing a $88M domestic logistics budget for 20 third-party warehouses as well as 7 export port relationships.➤ Successfully navigating a challenging COVID19 environment and led the team transition to full-time work from home.➤ Gathering proposals, managing transportation vendor meetings and presentations, and preparing proposal comparisons.➤ Leading team through changes due to the sale of the business to Nine Dragons including vendor change communications➤ Partnering with the operations team to establish the export supply chain for the ND Paper Maine Operations; onboarding 4 transloaders and establishing relationship with MassPort to support shipping of 8,000 container loads/year.➤ Creating and establishing the outbound logistics supply chain for the ND Fairmont Pulp Mill that was acquired in 2019 as well as supporting 20,000 TPM of export volume by successfully establishing 5 transload relationships and 2 drayage providers.➤ Partnering with sales to establish service levels and onboard customers and building inventory to support product and machine transitions. -
Director Of Us Customer Service & PlanningCatalyst Paper Jan 2015 - Jun 2018Richmond, Bc, Ca➤ Led team responsible for $800M in revenue while collaborating across the organization to deliver customized solutions.➤ Partnered with sales to increase CFS sales volume by 13% and C1S sales by 37% YoY through machine scheduling.➤ Partnered with the Sales and Business Operations teams to prepare annual sales plan and monthly forecast refresh.➤ Oversaw task execution for Finished Goods Inventory and Capacity Planning to balance assets to maximize margins.➤ Maintained the highest level of delivery performance while working to meet sales forecasts and task execution.➤ Coached the Customer Service and Planning teams on evolving market trends to minimize costs and maximize revenue.➤ Led teams through daily decision making while overseeing inventory management and customer service support.➤ Participated on supply chain improvement projects focused on improving the customer experience and reducing costs.➤ Led the team through changes associated with the divestiture from NewPage including reorganization and office moves.➤ Received the Catalyst President’s Club Award in 2018 due to excellent support of customer and business initiatives. -
Director Of Customer ServiceNewpage Corporation Feb 2011 - Dec 2014Miamisburg, Ohio, Us➤ Initially came onboard as Customer Service Manager in 2008 and promoted to Director of Customer Service in 2011.➤ Led team responsible for $2.6B in revenue and partnered with sales to increase core sales volume by 5% year over year.➤ Implemented a change to the quoting process resulting in a 54% improvement in handle time for improved service.➤ Participated in a successful change to the planning and scheduling processes which resulted in $3M annual savings.➤ Achieved excellent 2014 Customer Survey results where 64% of customers named NewPage their preferred supplier.➤ Led an initiative to improve visibility to an allocated market segment that resulted in greater quoting efficiency.➤ Launched the NewPage Personal Leadership Development Program that supported leadership training for 15 individuals➤ Hired and trained 40 Customer Service representatives and improved department Customer Experience scores by 18%.➤ Managed a cross-functional team effort resulting in improved communication and reduced decision-making escalations.➤ Supported integration efforts after the acquisition of a major competitor resulting in a centralized customer service team and migration to a common ERP platform. -
Regional Customer Service ManagerNewpage Corporation Feb 2008 - Feb 2011Miamisburg, Ohio, Us -
Logistics Customer Program LeadNewpage Corporation Feb 2007 - Jan 2008Miamisburg, Ohio, Us -
Account RepresentativeNewpage Corporation Nov 2004 - Jan 2007Miamisburg, Ohio, Us -
MarketingNational Realty Services Inc 2003 - 2004
Morgan Pickerrell Skills
Morgan Pickerrell Education Details
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The Ohio State University Fisher College Of BusinessLogistics & Marketing -
University Of DaytonEmerging Leader Certificate
Frequently Asked Questions about Morgan Pickerrell
What company does Morgan Pickerrell work for?
Morgan Pickerrell works for Csafe
What is Morgan Pickerrell's role at the current company?
Morgan Pickerrell's current role is Director of Logistics.
What is Morgan Pickerrell's email address?
Morgan Pickerrell's email address is mo****@****per.com
What is Morgan Pickerrell's direct phone number?
Morgan Pickerrell's direct phone number is (604) 257*****
What schools did Morgan Pickerrell attend?
Morgan Pickerrell attended The Ohio State University Fisher College Of Business, University Of Dayton.
What skills is Morgan Pickerrell known for?
Morgan Pickerrell has skills like Process Improvement, Six Sigma, Continuous Improvement, Cross Functional Team Leadership, Logistics, Customer Service, Sap, Management, Leadership, Account Management, Change Management, Inventory Management.
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