Morgan Rhoades Email & Phone Number

Columbia, MO, US

Columbia, Missouri, United States

• Participated in a two-month rotation with the Risk Advisory Panel, interpreting guidelines and appropriate risk thresholds leading to solutions for complex file situations (Oct-Nov 2023) oSuccessfully negotiated for.
• Consistently output monthly performance goals by 10%-50%
• Demonstrate proficiency as a fully authorized Veterans Affairs credit and collateral underwriter – top 10% in efficiency
• Ensure accuracy of documents, data, and appropriate decisions per guidelines, including timely correction of investor delivery violations and compliance reviews or audit requests
• Collaborate across stakeholders to ensure file closes within appropriate turn times and guidelines
• Remain knowledgeable and up to date on company and industry guidelines/processes

• Assist loan coordinator team lead with overseeing loan coordinators for loan accuracy, customer service, increased efficiency, and performance management
• Mentor other active loan coordinators, coaching on best practices, increasing efficiency and performance output
• Manage a pipeline of 75+ active loans from application to funding

Columbia, Missouri Area

• Piloted a new, enhanced role combining two positions which led to a company wide role restructure
• Combining work from the Account Manager role with direct borrower and realtor communication regarding loan status updates, required documents, and closing timelines

Columbia, MO

• Act as a liaison between the training department and the policies & procedures department to develop and maintain streamlined processes and workflows amongst ever-changing guidelines, including system enhancements to.
• Trained groups of 25+ on best practices with company workflows regarding pipeline management, efficiency, and prioritization
• Created and maintained training materials, keeping up to date with regulation and processes changes

• Effectively manage a pipeline of 100+ active loans from application to funding within required turn times and quality standards
• Receive, validate, and organize loan documents to clear underwriting conditions for loan approval
• Effectively communicate across stakeholders, responding promptly to inquiries and requests

Kansas City, MO

After one year with Kaplan Test Prep in Missouri, I was transferred to Kansas City, MO to take over the Kansas/Kansas City market. I am responsible for creating, maintaining, and managing all school and community relationships to generate new sales and increase overall interest in Kaplan graduate programs. I manage all college campuses in the state of.

Columbia, Missouri Area

In my time with Kaplan Test Prep, I was responsible for creating, maintaining, and managing all school and community relationships to generate new sales and increase overall interest in Kaplan graduate programs. I managed 14 campuses throughout Mid-Missouri. I also hired, trained, and managed up to 4 student employees on different college campuses. I.

During my time at the Mizzou Alumni Association, I was required to perform duties that ensured the office ran as smoothly as possible. Data entry, office errands, and other clerical duties were assigned to me as they saw fit, as well as training other staff members on certain projects.