PV Inverter manufacturer

Oversaw nationwide operations, resulting in a growth rate of 30% within eighteenmonthsDirected sales and customer service departments, leading a high-performing team toexceed monthly goalsProcured new business partners and high-value clientsConducted regular sales cycle evaluations to identify areas for improvementCollaborated with cross-functional teams to ensure seamless communication regardingproject objectives

Proactively identified solutions to enhance the sales team's capabilitiesSecured applicants and clients to market new real estate programs for agentsExpanded market reach and program visibility to prospective customersAchieved record-breaking sales for membership programs valued at $995 and upDemonstrated exceptional follow-up communication resulting in long-term clientsatisfactionEngaged in weekly training on communication strategies to enhance client interactions

Maintained average monthly sales over $100K and annual sales exceeding $1MDeveloped and managed new regional offices in San Diego and SacramentoLed and trained sales teams to become top-producing locations within the companyImplemented strength-based training with a competitive yet collaborative atmosphereExercised exceptional communication skills to cater sales strategies and sustain clientexperienceSpearheaded hiring, training, and supervision of sales teams within regional locations

Promoted to customer service manager within period of 6 monthsDedicated customer service keeping less than a 5% cancellation rateWorked and trained a team of five to provide exceptional customer serviceReceived the highest customer service scores since business commencedSustained superior customer service satisfaction scores for 4 consecutive quarters