November 2008- August 2013• Reviewed warranty claims for compliance prior to submission in order to avoid discrepancies in payment and audit potential.• Notified management of patterns or needed changes in procedure as necessary,• Submitted both factory and extended warranty documents for payments via approved website or requested medium (ie: fax, email, phone).• Evaluated accounting reports and investigated reasons for errors in billing, deposits, or payments.• Developed relationships with warranty companies and vendors to ensure payments were received through oral and written communications.• Posted all payments received via accounting entries or receipts

• Established professional relationships at all levels both internally and externally via multiple mediums.• Maintained day to day office operations and procedures- preparing biweekly payroll per company standards, submitting weekly petty cash reports, analyzed weekly and monthly accounting statements for variances and adjusted procedures accordingly.• Selected, oriented, trained, and scheduled of administrative employees. • Served as corporate liaison for maintenance of multi-line phone system, daily supplies orders• Responsible for accurate cash handling for all departments, reporting, and correction of any variances.• Coordinated meetings, and organized catering and marketing for company events• Interacted with and maintained vendor relations• Assisted in AR and AP functions

• Answered all incoming calls and directed accordingly.• Completed nightly deposits according to company policies and procedures; itemized daily transactions and verified totals.• Collected and allocated payments from customers; making change.