Morgan Schafer Email & Phone Number

Indianapolis, Indiana, United States

• Key contact and manager for the brand's operating system.
• Act as facilitator between the operating system's team, the Home Office and franchisees. This includes bringing questions and ideas on how the platform could be enhanced to better suite the needs of the system.
• Manage all live and virtual training components of the operating system. This includes training new franchisees at their initial school, all franchisees at the annual Convention and ongoing webinars to support training.
• Oversee all training support materials for the operating system. This includes creating and maintaining a library of how-to videos and documentation.
• First point of contact for all support questions. This includes managing the ticketing system, responding to emails and phone calls in a timely manner and identifying gaps in questions asked and training provided.
• Stay up to date on changes and improvements and effectively communicate those to the franchise system.

Lake Forest, IL

o Understands the strategic direction of the company, the target customer and the competitive landscape and translate that understanding into promoting the business.o Fiscal management of the center, including achieving top-line revenue target, managing labor and expenses according to company expectations.o Sells the program in person, by email, and by.

Cedar Rapids, Iowa

o Focuses and drives the communication, recognition and acknowledgement of alumni and donors.o Oversees the administration of restricted donor and grant funds to insure compliance with established fund descriptions and restrictions.o Orchestrates the stewardship of endowed scholarship Impact Reports, including student acknowledgement.o Primary.

St. Louis, Missouri

o Implemented a SAP learning management system at eight global manufacturing siteso Communicated timelines and expectations as project lead through project management. o Reviewed and revised curriculum for multi-disciplinary site functionso Involved and supported company sponsored community outreach programs