Morgan Schafer Email & Phone Number

St. Louis, Mo, Us

Indianapolis, Indiana, United States

• Key contact and manager for the brand's operating system.• Act as facilitator between the operating system's team, the Home Office and franchisees. This includes bringing questions and ideas on how the platform could be enhanced to better suite the needs of the system.• Manage all live and virtual training components of the operating system. This includes training new franchisees at their initial school, all franchisees at the annual Convention and ongoing webinars to support training all year long.• Oversee all training support materials for the operating system. This includes creating and maintaining a library of how-to videos and documentation.• First point of contact for all support questions. This includes managing the ticketing system, responding to emails and phone calls in a timely manner and identifying gaps in questions asked and training provided.• Stay up to date on changes and improvements and effectively communicate those to the franchise system.• Manage a master list of parts and prices. This includes creating new parts and keeping prices up-to-date as price increases happen.• Oversee all integrations within the operating system. This entails setting up integrations and working with departments and suppliers that are tied to the integration. Including, but not limited to, accounting, marketing, credit card processing and scheduling center.• Ensure lead flow integration is set up and maintained properly at all times.

Lake Forest, Il

o Understands the strategic direction of the company, the target customer and the competitive landscape and translate that understanding into promoting the business.o Fiscal management of the center, including achieving top-line revenue target, managing labor and expenses according to company expectations.o Sells the program in person, by email, and by phone; generating a steady stream of new enrollments.o Participates in local marketing events, fostering collaborative relationships with local schools and organizations.o Strategic planner: evaluates center KPI’s and implements effective measures to drive sales, improves team performance and enhance parent satisfaction.o Ensures the Mathnasium Method™ is utilized for all student instruction. Teach and model appropriate instructor/student interactions. Develop rapport and create a fun learning environment.o Conducts student assessments while creating and monitoring learning plans according to student’s mastery level.o Meets with parents to review student’s progress throughout completion of their program.o Works in conjunction with other Center Directors in developing ideas and solving problems.

Cedar Rapids, Iowa

o Focuses and drives the communication, recognition and acknowledgement of alumni and donors.o Oversees the administration of restricted donor and grant funds to insure compliance with established fund descriptions and restrictions.o Orchestrates the stewardship of endowed scholarship Impact Reports, including student acknowledgement.o Primary administrator for iModules, overseeing and coordinating all page content and email management for the Offices of Advancement, Public Relations, and any other office as needed.o Assists in planning and execution of any and all donor related eventso Produces targeted mailing lists for communications, solicitations and invitations o Trains Advancement staff members on use of iModuleso Continuously improve the quality of alumni and donor data

St. Louis, Missouri

o Implemented a SAP learning management system at eight global manufacturing siteso Communicated timelines and expectations as project lead through project management. o Reviewed and revised curriculum for multi-disciplinary site functionso Involved and supported company sponsored community outreach programs