Morgan Serrano Email & Phone Number

Phoenix, Arizona, United States

• Company lead generation and nurturing through social media, Cleverly, Lead Roll, Botco, and more• Blog posting on website to further customer/client engagement and education• Content development based on customer journey• Work with customers/clients to feature their testimonials whether written or in video content• Work with Product team to conduct formal and informal surveys of customers/clients to determine how the Marketing team can better serve them• Support Operations team with geographical needs of customers/clients• Manage networking events and strategies • Manage the YellowBird Partnership Program• Support the maintenance of partnership definitions and programs• Manage contracts as needed to ensure accuracy of proposals• Post Indeed.com ads on a daily/weekly basis for an extended outreach • Organize, and host quarterly Virtual and in person Happy Hours for all YellowBird Staff and Professionals

• Travel nationwide to attend EHS Conferences and tradeshows while representing YellowBird • Organize, and host daily Orientations via Zoom, offered to all Professionals, with roughly 30+ people in attendance• Interview all new registered Professionals, roughly 50+ calls a week • Talent Acquisition and recruiting Environmental Health and Safety Professionals and YellowBird Staff• Provide resumes to the Sales team to assist with matching Professionals to Companies• Attend weekly L10, Operations and Sales meetings• Use Cleverly and Sales Navigator through LinkedIn to increase Professional pipeline• Work with Admin to clear background checks and financial onboarding for Professionals• Track Professional metrics and indicators both weekly and monthly• Train new hires on the Professional platform, and the purpose of YellowBird on a Pro facing side

Tempe, Arizona, United States

• Recognize corporate and local businesses in need of COVID-19 prevention and assistance• Oversee and assist with product development at a group and individual setting to benefit the entire company as a whole• Develop and retain relationships with high level clients• Advise businesses on the best option to fit their virus prevention needs, while up selling on products for the company• Coordinate Mobile Medical Clinics throughout all of Arizona• Prepare appointment links for each individual event • Close deals on a daily basis• Follow-up on all contacts both positive and negative to earn future business if not currently working with them• Present all events to the company board with full description and business operations plan• Lead tracking all customer interactions and communications• Schedule company meetings to discuss future events and planning situations with necessary staff and team members weekly• Conference calls to meet with new and prospecting clients over multiple platforms such as Zoom, Microsoft Teams, Google Hangout etc.

Tempe, Arizona

• Maintain and create Auto Glass Direct manuals and training documents for new hires and train a large range of positions as necessary throughout the year• Provide Business Development strategies daily with knowledge of the fast pace and slow-paced seasons and plan accordingly• Uphold strict levels of confidentiality within the company regarding business plans, meetings, and topics• Marketing Automation for multiple social platforms• Brand building inside and outside of the company along with multiple other companies that the owner ran including TintPHX.com, Paclantic Glazing Industries and Phoenix Auto Glass• Develop spreadsheets and data logs for paperless organization and efficiency• Assist our Search Engine Optimization (SEO) Manager with Adword creation and Google My Business (GMB) locations• Compose multiple retargeting ads for all owner ran businesses while considering the target audience and season or promotion• Back-to-back sales over the phone and in person with high priority clientele• Team management of over 30 plus employees on a daily basis with monthly in person or virtual meetings

Tempe, Arizona

• Receive furniture while complying with the policy and procedure for intake of items • AP/AR and collections 90 days and older• QuickBooks: Adding new customers and vendors, writing checks, receiving payments, sending estimates and invoices via QB etc.• Marketing maintenance of website, Yelp account, company logo orders for company clothes, box truck decals, street signs and building decals

Gig Harbor, Washington

• Manage a high-volume workload within a deadline-driven environment regarding grant writing and program planning• Assure all 30 plus students have provided necessary documentation and are signed in and accounted for daily• Supervise all students to ensure safety and leadership• Update creative on all company marketing pages such as Facebook, Instagram, Mailchimp and the website• Strong attention to detail and a firm grasp of grammar, spelling and punctuation• Mentor students between the ages of 10-18 as a positive role model and leader• Create presentations to show at grant receiving dinners and ceremonies• Collaborate with high school students to assist with the younger generation

Gig Harbor, Washington

Gig Harbor, Washington