Morgan Sharpe Email & Phone Number

United States

• Greet and assist patients, families, and visitors in a friendly and professional manner.• Answer phones and respond to inquiries, directing calls to appropriate departments.• Schedule appointments, manage calendars, and coordinate follow-up care.• Verify patient insurance information and handle pre-authorizations.• Assist patients with filling out forms and understanding medical procedures.• Collect and process patient payments, manage billing inquiries.• Address patient concerns and complaints, working to resolve issues promptly.• Maintain patient records and ensure confidentiality in accordance with HIPAA regulations.• Coordinate with healthcare providers and support staff to ensure seamless patient care.• Provide patients with information about available services and resources.• Facilitate communication between patients, families, and healthcare providers.• Assist in preparing and distributing patient education materials.

Chesapeake, Virginia, United States

• Learn general HR policies, FMLA, and Worker’s Compensation process• Develop recruitment strategies and interviewing techniques• Organize and assist with the facilitation of Jump Start and other employee trainings• Organize and maintain resident charts and paperwork• Assist with archiving records and disposing of expired medicines• Reach out to families to schedule and coordinate care conferences• Assist with planning and executing resident outings and events• Offer unique talents to enhance resident programs and activities• Shadow the Sales Director to gain an understanding of the customer journey experience• Participate in relationship building through phone calls and community experiences• Develop an understanding of the menu creation process, including ordering, preparation, serving, and post-service activities• Gain insights into the financials of food service, including PRD’s and budgeting• Understand the functions and operations of emergency systems• Learn housekeeping standards and MEPs (Mechanical, Electrical, and Plumbing) processes• Develop knowledge in operational maintenance budgeting

• Train, schedule, and supervise a team of 30-40 student workers• Delegate tasks and responsibilities, ensuring that all staff members understand their roles and expectations.• Provide guidance and support to team members, addressing any issues or concerns as they arise.• Ensure a positive and welcoming dining experience for customers.• Handle customer inquiries, complaints, and special requests in a professional and courteous manner.• Monitor food quality and presentation to meet customer satisfaction standards.• Help maintain cleanliness and sanitation in the dining hall, including regular cleaning schedules.• Monitor and assist with food preparation and serving as needed.• Maintain records related to staff scheduling, attendance, and performance.• Ensure compliance with health and safety regulations, including food handling and sanitation standards.• Implement and enforce safety protocols and emergency procedures.• Collaborate with management to address any safety or compliance issues.

Harrisonburg, Virginia, United States

• Assist with food preparation tasks, such as chopping vegetables, assembling sandwiches, and other basic cooking duties.• Set up and replenish food and beverage stations.• Serve food to customers, ensuring proper portion control and food presentation.• Maintain cleanliness and orderliness in the dining area by clearing tables, cleaning spills, and ensuring that dining areas are well-maintained.• Assist with dishwashing and cleaning kitchen equipment and utensils.• Follow food safety and sanitation guidelines to prevent contamination and ensure a safe environment.• Provide excellent customer service by assisting customers with questions, special requests, and dietary accommodations.• Handle cash and card transactions, accurately and professionally.• Ensure a friendly and welcoming atmosphere in the dining hall.• Assist with setting up, serving, and cleaning up for special events or catering services held in the dining hall.

Virginia Beach, Virginia, United States

• Greet customers and provide a welcoming, informative, and courteous experience.• Assist customers in selecting the right bike and accessories (e.g., helmets, locks) based on their needs and preferences.• Answer customer inquiries, provide information about bike routes, local attractions, and safety guidelines.• Efficiently complete the rental process, including paperwork, waivers, and payments.• Inspect bikes for safety, ensuring they are clean and in good working condition.• Properly fit customers with helmets and adjust bike seats and handlebars as needed.• Handle cash transactions, provide change, and maintain secure cash handling practices.• Keep track of rental fees, issue receipts, and process returns.• Encourage customers to leave reviews or refer friends and family.• Keep track of rental bike inventory, ensuring that all bikes are accounted for.• Notify the supervisor when restocking or replacement of rental bikes and accessories is needed.

Virginia Beach, Virginia, United States

• Greet customers with a friendly and welcoming attitude.• Provide efficient and courteous service at the counter or drive-thru.• Take customer orders accurately and handle payment transactions.• Prepare and assemble a variety of Dunkin' Donuts products, including coffee, donuts, breakfast sandwiches, and other items.• Follow standardized recipes and portion control guidelines.• Ensure food items are fresh and well-presented.• Maintain a clean and organized workspace, including food preparation areas, customer seating, and restrooms.• Follow proper food safety and hygiene practices, including handwashing and the use of gloves.• Clean and sanitize kitchen equipment and utensils as needed.• Handle cash and electronic payments accurately and responsibly.• Use the cash register and POS system to process orders and issue receipts.• Reconcile cash drawers and report any discrepancies to the supervisor.• Restock food, beverage, and condiment supplies as needed.• Monitor inventory levels and notify the supervisor when items need to be reordered.• Rotate products to ensure freshness and minimize waste.• Adhere to Dunkin' Donuts' policies and procedures, including safety and cleanliness standards.• Participate in training and development programs to enhance product knowledge and customer service skills.

Bachelor Of Science - Bs, Health Services Administration

Activities and Societies: Health Administration Student Association (Marketing Chair), GIVE Volunteers (Member), Club Orchestra (Concert.

Education record

Activities and Societies: Future Medical Professionals Club (Co-Founder), National Honor Society (Member), Tri-M Music Honor Society.