Responsibilities:Operations & Sales Support:-Managed all store operations, including order transfers and acceptance, ensuring smooth logistics and inventory flow.-Optimized store layout and displays to drive sales and enhance customer experience, resulting in increased in-store engagement.-Provided exceptional customer service both online and in-store, addressing customer needs promptly and professionally.-Led website updates and content creation, ensuring accurate product listings and engaging digital presence.-Developed strong relationships with customers and partners, driving unique sales opportunities and fostering brand loyalty.Social Media & Digital Marketing:-Led content creation and curation for social media channels (Instagram, Facebook), increasing brand visibility and engagement.-Created engaging digital ads, reels, and monthly newsletters to promote products and highlight store events, resulting in increased online traffic.-Actively corresponded with clients through social channels, fostering an interactive and community-driven online presence.-Established partnerships with influencers and like-minded businesses, leveraging collaborations to expand brand reach and drive targeted traffic.