Morgan Stevens

Morgan Stevens Email and Phone Number

Operations Director at Newport Transport Ltd @ Newport Transport Ltd
Newport, Newport, United Kingdom
Morgan Stevens's Location
Greater Newport Area, United Kingdom, United Kingdom
Morgan Stevens's Contact Details

Morgan Stevens work email

Morgan Stevens personal email

n/a
About Morgan Stevens

A customer driven and result focused Director with a proven track record in the implementation and delivery of operational strategies, projects and improvements. Effective management of staff at all levels in accordance to company policies. A motivated and adaptable person with sound people management and leadership skills, I pride myself on getting the best out of people to ensure customers get the best out of services and/or products.Although my current role is within the Passenger Transport sector my skill set is transferable to other fields where the customer experience and management of people is essential to the business.

Morgan Stevens's Current Company Details
Newport Transport Ltd

Newport Transport Ltd

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Operations Director at Newport Transport Ltd
Newport, Newport, United Kingdom
Employees:
59
Morgan Stevens Work Experience Details
  • Newport Transport Ltd
    Newport Transport Ltd
    Newport, Newport, United Kingdom
  • Newport Transport Ltd
    Operations Director
    Newport Transport Ltd Jan 2015 - Present
    Newport, Wales, Gb
    A Nominated Transport Manager for the company’s Operator License. As Transport Manager, accountable for ensuring compliance with all legal and statutory imperatives, including: preventative maintenance regime, MOT first time pass rate, service reliability and punctuality performance, compliance with drivers’ hours regulations.With the Operations and Commercial team, planning and implementation of a local bus network.Set Key Performance Indicators for the Operations team in: Operational efficiency, service punctuality and reliability, lost mileage and employee attendance.Overall responsibility for improving standards of employee attendance, conduct and performance throughout the company.Key responsibility for long-term and day to day commercial and operational matters within the company’s business. Responsible for planning and maintaining a network of commercial and contracted local bus services, including liaison with local authorities, business partners and stakeholders to maximise revenue whilst maximising operational efficiency.Responsible for the ongoing development of Private Hire and Day Trip offeringsManagement of Operations Administration and Travel Office staff
  • Newport Transport Ltd
    Senior Operations Manager
    Newport Transport Ltd Nov 2013 - Feb 2015
    Newport, Wales, Gb
    As Operations Manager Below with added responsibilities including;• Responsible for Training Department and Trainers for internal and external candidates.• In charge of the security guards and 24 hour security of site.• Responsible for the vehicle cleaners their performance and productivity.• Assumption of the role of Project Manager for all operational projects and developments
  • Newport Transport Ltd
    Operations Manager
    Newport Transport Ltd Jan 2013 - Nov 2013
    Newport, Wales, Gb
    • Responsible for the allocation of over 100 vehicles and160 drivers and 10 supervisory staff.• In charge of the day to day operations of the transport department.• Efficiently managing a team of drivers and vehicles. • Responsible for all of the dispatching, routing, and tracking of vehicles and drivers.• Ensuring company compliance of all transport policies, legislation and procedures to do with tachograph, Working Time Directive and all ‘O Licence’ regulations.• Managing, monitoring and developing a team of drivers and line managers.• Involved in strategic development and strategy making.• Being the first point of contact for all drivers.• Making sure that all transport fleet vehicles are properly maintained and serviced.• Regularly liaising with the relevant manager to ensure a smooth running of all departments.• Developing and nurturing customer relationships.• Maintaining accurate administrative records.• Giving drivers a full debrief, including tachograph analysis.• Organising vehicle checks.• Identifying operational issues, potential problems and opportunities.• Resolving and managing queries and complaints courteously and efficiently.• Appraising staff performance and also taking disciplinary measures when required.• Ensuring all site and customer objectives are achieved.• Responsible for all H&S investigations.

Morgan Stevens Skills

Management Leadership Planning Customer Service Operations Management Customer Experience Project Management Strategic Planning Team Building Customer Relationship Management Project Planning Change Management Business Development

Frequently Asked Questions about Morgan Stevens

What company does Morgan Stevens work for?

Morgan Stevens works for Newport Transport Ltd

What is Morgan Stevens's role at the current company?

Morgan Stevens's current role is Operations Director at Newport Transport Ltd.

What is Morgan Stevens's email address?

Morgan Stevens's email address is mo****@****t.co.uk

What skills is Morgan Stevens known for?

Morgan Stevens has skills like Management, Leadership, Planning, Customer Service, Operations Management, Customer Experience, Project Management, Strategic Planning, Team Building, Customer Relationship Management, Project Planning, Change Management.

Who are Morgan Stevens's colleagues?

Morgan Stevens's colleagues are Sheena Ralph, Michael Hughes, Pedro Bravo, Victoria Bendall, Dan Davies, Lawrence Fielding, Eve Jenkins.

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