Morgan Stevens Email and Phone Number
Morgan Stevens work email
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Morgan Stevens personal email
A customer driven and result focused Director with a proven track record in the implementation and delivery of operational strategies, projects and improvements. Effective management of staff at all levels in accordance to company policies. A motivated and adaptable person with sound people management and leadership skills, I pride myself on getting the best out of people to ensure customers get the best out of services and/or products.Although my current role is within the Passenger Transport sector my skill set is transferable to other fields where the customer experience and management of people is essential to the business.
Newport Transport Ltd
View- Website:
- newporttransport.co.uk
- Employees:
- 59
-
Newport Transport LtdNewport, Newport, United Kingdom -
Operations DirectorNewport Transport Ltd Jan 2015 - PresentNewport, Wales, GbA Nominated Transport Manager for the company’s Operator License. As Transport Manager, accountable for ensuring compliance with all legal and statutory imperatives, including: preventative maintenance regime, MOT first time pass rate, service reliability and punctuality performance, compliance with drivers’ hours regulations.With the Operations and Commercial team, planning and implementation of a local bus network.Set Key Performance Indicators for the Operations team in: Operational efficiency, service punctuality and reliability, lost mileage and employee attendance.Overall responsibility for improving standards of employee attendance, conduct and performance throughout the company.Key responsibility for long-term and day to day commercial and operational matters within the company’s business. Responsible for planning and maintaining a network of commercial and contracted local bus services, including liaison with local authorities, business partners and stakeholders to maximise revenue whilst maximising operational efficiency.Responsible for the ongoing development of Private Hire and Day Trip offeringsManagement of Operations Administration and Travel Office staff -
Senior Operations ManagerNewport Transport Ltd Nov 2013 - Feb 2015Newport, Wales, GbAs Operations Manager Below with added responsibilities including;• Responsible for Training Department and Trainers for internal and external candidates.• In charge of the security guards and 24 hour security of site.• Responsible for the vehicle cleaners their performance and productivity.• Assumption of the role of Project Manager for all operational projects and developments -
Operations ManagerNewport Transport Ltd Jan 2013 - Nov 2013Newport, Wales, Gb• Responsible for the allocation of over 100 vehicles and160 drivers and 10 supervisory staff.• In charge of the day to day operations of the transport department.• Efficiently managing a team of drivers and vehicles. • Responsible for all of the dispatching, routing, and tracking of vehicles and drivers.• Ensuring company compliance of all transport policies, legislation and procedures to do with tachograph, Working Time Directive and all ‘O Licence’ regulations.• Managing, monitoring and developing a team of drivers and line managers.• Involved in strategic development and strategy making.• Being the first point of contact for all drivers.• Making sure that all transport fleet vehicles are properly maintained and serviced.• Regularly liaising with the relevant manager to ensure a smooth running of all departments.• Developing and nurturing customer relationships.• Maintaining accurate administrative records.• Giving drivers a full debrief, including tachograph analysis.• Organising vehicle checks.• Identifying operational issues, potential problems and opportunities.• Resolving and managing queries and complaints courteously and efficiently.• Appraising staff performance and also taking disciplinary measures when required.• Ensuring all site and customer objectives are achieved.• Responsible for all H&S investigations.
Morgan Stevens Skills
Frequently Asked Questions about Morgan Stevens
What company does Morgan Stevens work for?
Morgan Stevens works for Newport Transport Ltd
What is Morgan Stevens's role at the current company?
Morgan Stevens's current role is Operations Director at Newport Transport Ltd.
What is Morgan Stevens's email address?
Morgan Stevens's email address is mo****@****t.co.uk
What skills is Morgan Stevens known for?
Morgan Stevens has skills like Management, Leadership, Planning, Customer Service, Operations Management, Customer Experience, Project Management, Strategic Planning, Team Building, Customer Relationship Management, Project Planning, Change Management.
Who are Morgan Stevens's colleagues?
Morgan Stevens's colleagues are Sheena Ralph, Michael Hughes, Pedro Bravo, Victoria Bendall, Dan Davies, Lawrence Fielding, Eve Jenkins.
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