Morgan Thobe Email & Phone Number

New York, Ny, Us

New York, United States

Oversee the strategic operations of UNICEF USA's volunteer engagement programming. This includes strategic design and planning of content and user journeys, overseeing national volunteer platforms, services, systems, and experiences for UNICEF USA Clubs and general volunteers. Manage engagement budget, train staff and volunteers. Supervise and mentor three staff members.

New York, New York, United States

• Build and execute a content strategy in consultation with key stakeholders to engage constituents of all ages in the US around UNICEF UNITE- UNICEF USA’s grassroots organizing structure utilizing a multi-channel approach including email, social media – with a focus on Instagram and Tiktok—SMS, and web. This includes supervising our Youth and Community Management associate, a Coordinator and a Community Engagement intern. • Develop constituent personas and user journeys through a UX design process with a focus on user testing process to guide our digital engagement strategies and create relevant experiences for each segment of our audience. Lead on representing the voices and needs of our volunteer audiences cross-departmentally.• Create and execute a robust communications calendar to execute campaign activations and amplify youth voices through all digital channels Manage our volunteer (UNICEF UNITE) webpage and sub-pages, coordinate updates and oversee redesigns with the support of our digital team to continuously improve our supporter’s user journey.• Identify and procure digital vendors to meet the needs of constituents, such as Twilio for SMS needs or MemoryFox for digital storytelling. • Create and continuously update a suite of 75+ resources to guide constituents in the US in their engagement with UNICEF USA spurring them into action to advocate, fundraise, educate and build community on behalf of UNICEF’s work around the world. • Utilize reporting platforms, such as Google Analytics or Sprout Social, to track engagement and create data-drive decisions regarding our content strategies.

New York, New York, United States

• Amplified youth voices and executed campaign activations through social media, email and web channels through a robust communications calendar and strategy rooted in research and analytics. • Created and edited content applicable to all digital platforms i.e. videos, graphics, blogs, emails and club resources. • Oversaw a team of high school and college students to carry out projects related to content creation and social media. • Managed UNICEF Clubs social media channels by creating content, scheduling posts and reporting on engagement metrics to inform strategy utilizing Sprout Social.

Columbus, Ohio Area

• Processed donations, tracked donor information and ran reports in Gnosis, Pro., a donor software program while cultivating donor relationships to increase retention rates and reach new individuals.• Collaborated with the Marketing and Events Coordinator to execute successful events and fundraisers with a focus on email communications.

Grandview, Oh

• Provided the highest level of customer service by striving to exceed each customer’s needs.• Educated customers on products, weighed and ground beans as well as prepared drinks to order.• Trained new team members on best practices building a large and loyal customer base.

Master Of Arts - Ma, Communications- Health And Digital Concentration

Bachelor’S Degree, Sociology-Public Health

Activities and Societies: UNICEF-OSU, Health Science Scholars, Young LifeGraduated with my Bachelor's of Arts in Sociology with a minor.