Morgana A. Email & Phone Number

Belle Haven, Va, Us

Tutoring Massage Therapy Students for the Massage and Bodywork Licensing Exam (MBLEx)-Tailored personal one on one tutoring sessions -Videos and review sheets -Resources to help retain information better -Practice quizzes and review -Check in with progress -More in depth information on subjects/concepts student may be struggling with -Evaluation of full length exams

Northern, Virginia, United States

Responsible for operating mobile massage company and providing therapeutic massage within clients’ homes. · Reviewed comprehensive medical history with clients · Developed personalized long term treatment plans for clients to aid in postural improvement and stretching, strengthening, recreation, self-care, and rehabilitative exercises· Modalities used: Medical Massage, Swedish, Deep Tissue, Sports, Trigger Point, Orthopedic, Hot Stone, and Neuromuscular· Managed business tasks such as record keeping, bookkeeping, and marketing.

Northern, Virginia, United States

Responsible for providing therapeutic massage within a clinic setting· 3000+ Services performed· Discussed basic medical history with clients and maintained medical notes for each session· Provided clients with assistance and information regarding techniques for postural improvement and stretching, strengthening, recreation, self-care, and rehabilitative exercises· Taught classes to help peers improve massage skills and build client rapport· Increased skill set with various continuing education courses· Modalities used: Swedish, Deep Tissue, Sports, Trigger Point, Orthopedic, Aromatherapy, Neuromuscular, and Chair Massage

Vienna, Virginia, United States

Responsible for educating aspiring massage therapists through a 7-month, 700 hour program, preparing them for the MBLEx and employment.· Instructed 6 classes through 7-month program with a resulting 97% MBLEx pass rate · Managed student clinic· Worked as an assistant to Director of Education · Assisted with marketing and social media management· Updated and expanded instructor training manual · Suggested and helped execute plan to expand hybrid program to allow for online learning during the COVID lockdowns· Worked to help organize recorded lectures, assignments, and resources into a comprehensive online format· Expanded resources for students and instructors· Taught Continuing Education classes

Northern, Virginia, United States

Responsible for providing therapeutic massages within a hotel setting and corporate chair events. · Completed in-room mobile massage sessions at high end hotel chains and boutique hotels· Managed equipment· Assisted in training new employees

New York, New York, United States

Responsible for administrative and business support to the CEO and support other members of the executive management team· Coordinated and set up high-level conference calls, board and management meetings, special events and travel arrangements for top executives· Assisted in planning and coordinating PR initiatives, business development events, holiday parties and more· Assisted with payroll and basic bookkeeping tasks· Wrote correspondence, proofed and edited press releases and other documents to ensure accuracy and consistency

Responsible for management of sales representatives and personal sales of company product lineAssisted in training and launching over 400 new representativesConducted in-home sales presentations of product lineQualified leads and contacted customersIndividually trained sales representatives in the fieldParticipated as a speaker in weekly sales meetingsAttended over 20 divisional, and 10 regional sales conferencesAssisted manger in conducting interviews, meetings, and advertisingPromoted to Key Staff position within 2 monthsPromoted to assistant manager position within 1 year

Responsible for prompt, polite customer service during busy student rush seasonsAssisted customers in finding and purchasing booksOrganized, shelved and alphabetized books

New York, New York, United States

Responsible for organizing monthly meetings for real estate professionals· Designed and put together group newsletter and meeting calendar· Created and maintained relationships with corporate sponsors· Contacted professionals and experts to speak on various real estate topics· Oversaw and managed group growth from approximately 150 members to 900+ members· Attendance grew from 12 RSVP to 113 RSVP· Participated in a press conference for meetup.com, featuring leading magazines

Responsible for management of operations and personnel within a busy outbound call centerManaged a team of 24 contact agents and 6 appointment settersIncreased efficiency by monitoring productivity and updating training as neededImplemented training programs for new and existing staff to ensure proper adherence to company policy, and procedures which are still being used within the companyImplemented spreadsheet applications to keep track of statistics, payroll, and schedulingAssisted in multiple departments when neededCompleted general office duties such as filing, answering phones, memos

Responsible for order processing in a busy inbound call centerPlaced phone orders and catalog requests for customersAttended sales meetings and reviews of product lineAssisted managers in training of new representativesAlways scored above normal on employee performance reviews

Associate Of Science - As, Health Professions And Related Clinical Sciences, Other, 3.85

Activities and Societies: Phi Theta Kappa - National Honors Society National Society of Collegiate Scholars (NSCS) member

Massage Therapy

Activities and Societies: Class mentor, Student Leadership Council Member4.0 GPA, Honors Graduate

Theater Major, Music Minor

Activities and Societies: Drama Club Member, Chorus Member (mezzo soprano)3.2 GPA

High School Diploma