Oversee property maintenance, handle budgeting, and ensure the smooth enforcement of community rules. You act as a liaison between residents and the HOA board, facilitating communication, resolving disputes, and ensuring compliance with association policies to maintain the quality and value of the community.

Began as Director of First Impressions and was promoted to Escrow Processor / Assistant in June 2021. I process residential real estate closings, including compliance with federal and state statutes and regulations governing the business of title insurance.Responsibilities Include:- Complete file processing for three high-producing escrow officers, simultaneously.- Gather and confirm the accuracy of documents, including reviewing title commitment requirements and closing instructions, explaining closing documents to buyers and sellers, and answering questions.- Communicate with lenders and underwriters for completion of closing.- Prepare receipts for all funds received from customers and/or lenders.- Calculate proration of taxes and HOA dues, then collect funds accordingly ensuring all payoffs are paid, mailed, delivered, or wired in accordance with the lender’s instructions.- Order survey, contact the lender, obtain hazard insurance, enter basic order information on automated system, obtain HOA information, and schedule and coordinate closing times.- Complete closings by recording and filing documents and preparing and distributing closing statements, title policies, and other documents.- Order title commitments and distribute to all parties.- Order and update payoff/assumption statements as requested.- Act as a resource to agents and broker partners.- Successfully created and implemented a paperless processing system for administrative team.- Created and applied training manuals to backfill my previous position and train new hires.- Provide excellent customer service.- Continuously strive to update and implement the most current processes and resources in all systems- Participate in educational seminars and training.- Assist with marketing as requested.

I created and taught a contract-opening procedure for all new files for multiple escrow officers at once, while cultivating and maintaining a welcoming and professional experience and environment at the front desk. Furthermore, I utilized problem solving skills and knowledge application to assist all callers for the office.

Communicated with students on a daily basis via email and/or phone. Managed student groups for campus counselors. Managed calendars for supervisors. Attended college fairs as a representative of the Admissions Department. Implemented and maintained new filing system. Coordinated distribution of Admissions marketing materials. Maintained crucial spreadsheets containing student body information.

Budgeted, facilitated, and executed floor events. Cultivated a floor-wide social culture. Availed myself for floor hours, during which students were able to touch base with me regarding school or personal circumstances. Received, managed, and followed through on floor maintenance requests. Facilitated floor meetings. Communicated with students via email on a weekly basis. Managed floor-wide social media accounts. Executed student check-in and check-out at the beginning and end of each semester.

I worked in a Summer Intern position as the Student Ministries Assistant at Montgomery United Methodist Church in Montgomery, TX. My responsibilities included event planning and execution, coordinating and serving at all summer camps and outreach events, office administrative tasks and organization, updating and maintaining the student ministries website and multiple social media platforms, starting a girl’s small group, and cultivating relationships with all students.

I worked as a Sales Associate at Forever 21 in The Woodlands Mall in The Woodlands, TX. Myresponsibilities included greeting and assisting clients, operating the POS (point of sale)system, organizing merchandise, and maintaining a positive client experience.

I worked as a Crew Member at Raising Cane’s Chicken Fingers in Spring, TX. My responsibilitiesincluded training new employees, greeting and assisting customers, operating the POSsystem front-of-house and drive-thru, maintaining a positive dining experience, completingjanitorial duties, and assisting in food preparation.

I worked as a Crew Member at Cinemark Cinemas in Manchester, CT. My responsibilitiesincluded greeting and assisting customers, operating the POS system in ticket and concessionsales, maintaining a safe and enjoyable movie experience, enforcing theater policies, foodpreparation, completing janitorial duties, and assisting in station set-up tasks.