Morgan Apgar (Nadel) Email & Phone Number

• Managed a book of business of 400+ Season Ticket Members and Flex Members valued at $2.8 Million• Provided world-class service to Devils Season Ticket Members and Flex Members• Renewed client base of Season Ticket Members and Flex Members, while continuing to generate new revenue through cross-selling products, referrals and add-ons based on client needs• Mentor in Ticket Sales & Service Mentorship Program• Proficient in Salesforce, Salesloft and Archtics

Hartford, Connecticut Area

• Was responsible for maximizing revenue through the sale of Hartford Wolf Pack ticket packages including season tickets, partial plans, group tickets, premium suites and individual game tickets. • Established professional relationships in order to create repeat business and superior customer service.• Created, planned and executed new theme nights.• Proficient in Salesforce and Paciolan

Hartford, Connecticut Area

Ridgefield, Connecticut

• Assistant Coach to the Boys & Girls Varsity and JV Teams

• Provided and maintained a high level of customer service with all ticket holders, staff and general public• Assisted Ticket Services Representatives and Manager of Ticket Fulfillment & Services with all fulfillment functions such as: mail orders, reprints, troubleshooting Ticket At Home tickets, mailing of single game and group ticket orders, Interface with Stubhub and troubleshooting of sales problems. • Handled game day-related fan experience issues in accordance with NY Mets policies• Highest average ticket price sold: June and July 2016• Employee of the month: September 2016

Canaan, New Hampshire

• Worked with the equipment team • Game day field preparation• Game day administrator • Created an evaluation process for the Athletic Director and the athletic department. Evaluations were done by coaches, parents, students, officials and outside Athletic Director’s

• On field entertainment between innings. Oversaw execution of between innings games that increased fan engagement • Performed the marketing for the team both locally and online• Developed on-field promotions; games and raffles • Created the game day promotion• Worked closely with sponsors, helped them sell tickets and worked with them during games• Sold tickets for games• Worked at the merchandise tent• Controlled the scoreboard when needed

Bachelor'S Degree, Sports Management

Activities and Societies: Delta Mu Delta

Minor, Professional Communications

Education record