Morgan A. Rice Email & Phone Number

Ohio, United States

Ohio, United States

In my current role, I complete contract work for a design agency on a per project basis. I employ empathy and professional tact when communicating with clients and team members. I also: >>Manage solo and team design projects in an Agile environment with consistency for iOS, Android, mobile, tablet, and desktop devices using current UI/UX industry trends, aesthetics, brand guidelines, design thinking principles, modern design patterns, design tools, best practices, product strategy, and iterative designs to create deliverables for innovative technologies and product development>>Collaboration with cross-functional teams and stakeholders to express design rationale and prioritization of turning feedback into design solutions to enhance customer-facing experience>>Execute the design process from end-to-end including strategic planning, journey mapping, affinity mapping, designing style guides, moodboards, wireframes, prototypes, low and high fidelity screens, and prepare and complete developer hand-off

>>Lead and manage five full-time employees, seven part-time employees; oversee all recruitment, hiring, terminations>>Accommodate 35 clients boarding at a 40-stall luxury facility to meet customer needs; manage exponential growth>>Secure between $5K-$12K per individual large-scale events to increase revenue growth, outpacing similar area events due to effective marketing tactics>>Oversee and manage large facility development projects totaling more than $1.5 million; work autonomously execute all aspects of business including supply chain management, human resources, employee services, strategy, marketing, finances, equipment, and operations

My top achievements in this Intern role include:>> Boosted customer service satisfaction and ratings by delivering flawless customer care and support >> Fabricated and executed a popular marketing event to build and strengthen local business partnerships>> Aced practical comprehensive training on branch financials and supply chain management analysis

My top accomplishments in this role include: >> Directed, inspired, and empowered teams to complete all assignments under strict deadlines >> Produced competent and confident teams via dynamic new employee training >> Completed diverse tasks to uphold streamlined operations

My key contributions in this role include: >> Designed and implemented a methodical, systematic, and intuitive filing system >> Acquired comprehensive and far-reaching training for coding, data entry, and optimized customer service