Morgan Witt Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Austin, Texas, United States

Austin, Texas Metropolitan Area

• Led team to develop Customer Ed strategy focusing on self-service programs to improve product adoption across customer segments• Launched First Year Journey nurture initiatives in-app and via email campaign• Collaborate with Product, Marketing, CS teams to overhaul GTM process and deliver customer communications across 7 product verticals• Build program metrics, infrastructure, and quarterly reporting processes to share insights and make recommendations to… Show more • Led team to develop Customer Ed strategy focusing on self-service programs to improve product adoption across customer segments• Launched First Year Journey nurture initiatives in-app and via email campaign• Collaborate with Product, Marketing, CS teams to overhaul GTM process and deliver customer communications across 7 product verticals• Build program metrics, infrastructure, and quarterly reporting processes to share insights and make recommendations to leadership• Serve as Events Co-Chair of Qualia Cares team, lead event planning efforts for team events, and work as peer mentor for team new hires Show less

Austin, Texas Area

LexisNexis Risk Solutions harnesses the power of data and advanced analytics to provide insights that help businesses and governmental entities reduce risk and improve decisions to benefit people around the globe. We provide data and technology solutions for a wide range of industries including insurance, financial services, healthcare and government.As Customer Education Advisor, I consulted with key stakeholders across 100+ accounts to implement customized, strategic implementation… Show more LexisNexis Risk Solutions harnesses the power of data and advanced analytics to provide insights that help businesses and governmental entities reduce risk and improve decisions to benefit people around the globe. We provide data and technology solutions for a wide range of industries including insurance, financial services, healthcare and government.As Customer Education Advisor, I consulted with key stakeholders across 100+ accounts to implement customized, strategic implementation plans, helping to reduce cost and improve workflow and due diligence effectiveness. I also created customized training content based on each account's specific business needs.Internally, I served as data analytics and product SME, consultant, and trainer for Inside Sales team and customers across all product and markets. I additionally led project management and training Best Practices sessions for Education Advisor team. Show less

Austin, Texas Area

Civitas Learning is a social impact SaaS company that's making the most of the world’s learning data to help more college students finish strong.As Program Manager of Customer Education, I led cross-functional teams in launching both a Power User Workshop program and a Community Hub, working with members of Customer Success and Marketing teams to migrate Support ticketing system and create a customer knowledge base. Once the workshop program launched, I managed all strategic and… Show more Civitas Learning is a social impact SaaS company that's making the most of the world’s learning data to help more college students finish strong.As Program Manager of Customer Education, I led cross-functional teams in launching both a Power User Workshop program and a Community Hub, working with members of Customer Success and Marketing teams to migrate Support ticketing system and create a customer knowledge base. Once the workshop program launched, I managed all strategic and day-to-day components of the events, including communications strategy and execution, event planning, curriculum development, team coordination, working with customer champions to build keynote/session presentations. I also owned post-event engagement via the Community Hub and reporting on program and event outcomes. Show less

Austin, Texas Area

As Customer Operations Specialist, my primary role was engaging Customer Success and Customer Education teams to streamline and operationalize the Customer Journey strategy, including mapping product milestones, building metrics for customer success, and building reporting infrastructure. I collaborated with key stakeholders among CS leadership to design and implement a revamped Customer Journey, and built and maintained systems and processes to operationalize customer training and… Show more As Customer Operations Specialist, my primary role was engaging Customer Success and Customer Education teams to streamline and operationalize the Customer Journey strategy, including mapping product milestones, building metrics for customer success, and building reporting infrastructure. I collaborated with key stakeholders among CS leadership to design and implement a revamped Customer Journey, and built and maintained systems and processes to operationalize customer training and standardize success metrics. I also reported customer training and education outcomes on a quarterly cadence, providing actionable insights and making strategic Customer Education program recommendations. Outside of the scope of Customer Operations Specialist, I additionally overhauled and maintained the internal onboarding program for internal new hires. Show less

Austin, Texas Area

As an instructional coach, I collaborated with 3 other coaches to train our Adult Ed faculty across Central Texas in incorporating new TWC content standards into lesson planning practices. This process involved teaching the process of creating standards-based lessons to groups of staff members, as well as mentoring new teachers on lesson planning and curriculum development. We were also jointly responsible for creating and sharing important GED and ESL resources, including universal syllabus… Show more As an instructional coach, I collaborated with 3 other coaches to train our Adult Ed faculty across Central Texas in incorporating new TWC content standards into lesson planning practices. This process involved teaching the process of creating standards-based lessons to groups of staff members, as well as mentoring new teachers on lesson planning and curriculum development. We were also jointly responsible for creating and sharing important GED and ESL resources, including universal syllabus and lesson plan templates and important educational resources. My role as an Adult Education instructor was multi-faceted. I taught English GED, ABE for a variety of vocational training courses we offered, and work with Leander ISD to offer an ESL and Computer Literacy class for their custodial staff. In all of my classes, my goal was to engage students and teach them the skills they need to succeed. I used roleplay, simulations, team exercises, and group discussions in my lessons; and utilized a variety of analysis tools and strategies to improve my instructional methods. Show less

Austin, Texas Area

My primary responsibility was preparing students for academic and professional success by teaching important life skills through the Learning Framework course. To achieve this goal, I implemented a blended course curriculum and designed materials such as assignments, discussions, activities, and projects to effectively assess student learning.Additionally, I trained new faculty within my department on how to use Canvas (Learning Management System) and the grade portal system, on course… Show more My primary responsibility was preparing students for academic and professional success by teaching important life skills through the Learning Framework course. To achieve this goal, I implemented a blended course curriculum and designed materials such as assignments, discussions, activities, and projects to effectively assess student learning.Additionally, I trained new faculty within my department on how to use Canvas (Learning Management System) and the grade portal system, on course curriculum and student engagement, and on other important work policies. Show less

Austin, Texas Area

• Created curriculum for Spanish 1 & 2, including scope and sequence, activities, and assessments• Collaborated with other content areas to develop cross-curricular projects• Built and maintained lasting mentor relationships with students• Managed assignments and grades via learning management systems • Managed multi-component projects including design and preparation, execution, and reflection• Efficiently met deadlines for attendance, grade submissions, projects, etc.•… Show more • Created curriculum for Spanish 1 & 2, including scope and sequence, activities, and assessments• Collaborated with other content areas to develop cross-curricular projects• Built and maintained lasting mentor relationships with students• Managed assignments and grades via learning management systems • Managed multi-component projects including design and preparation, execution, and reflection• Efficiently met deadlines for attendance, grade submissions, projects, etc.• Analyzed student data to create effective and performance-based assessments• Sponsored student-led extracurricular clubs and attended athletic events Show less

Austin, Texas Area

• Collaborated with on-level and vertical team members to develop Spanish 1A curriculum• Incorporated culture into lessons through music, film & literature• Created and conducted communicative, performance-based assessments• Developed behavior management plan and implemented differentiation strategies• Engaged students in real-world, relatable content using technology-based lessons and projects• Managed classroom assignments and resources through WordPress… Show more • Collaborated with on-level and vertical team members to develop Spanish 1A curriculum• Incorporated culture into lessons through music, film & literature• Created and conducted communicative, performance-based assessments• Developed behavior management plan and implemented differentiation strategies• Engaged students in real-world, relatable content using technology-based lessons and projects• Managed classroom assignments and resources through WordPress website• Organized summer trip to Spain with students Show less

Bachelor’S Degree, Education, 3.92 Gpa

Activities and Societies: • Graduated Magna Cum Laude • Dean’s List 6/6 semesters • Kappa Delta Pi, Alpha Chi Omega, Omicron Delta Kappa.

Bachelor’S Degree, Spanish, 3.92 Gpa

Activities and Societies: • Dean's List 6/6 semesters • Graduated Magna Cum Laude • Alpha Chi Omega, Omicron Delta Kappa, and Alpha Lambda.

Associate’S Degree, Psychology, 3.94 Gpa