Regulatory Compliance, Fertilizer, Feed, Pesticide/Fertilizer Combo Product Management, State Registrations & Label AuthoringAreas of focus:• State registration and product management - Team lead for new wholesale product registrations and annual submissions for state fertilizer and feed licensing. • Label authoring for fertilizer and feed products. • Resolve quality deficient sampling incidents, working with manufacturing facilities and state regulators.• Support Canada product registrations for future sales. • Supported tonnage tax submissions for fertilizer and feed sales.• Interactive Resources: Regulatory and compliance for State fertilizer and feed licensing, GHS, SDS, OSHA, FSMA, TFI (Co-Chair at PQT meeting), AAPFCO, AAFCO, CFIA, FDA, EPA, Prop65, SAP.

Target Account Lead - Consistent execution of safety, quality and compliance of children's apparel and accessories (manufactured softlines & hardlines).• Identified high risk products (infant travel, jewelry, footwear, glasses, etc.), conducting evaluations and ensuring that products were compliant with all safety standards and retailer/licensed requirements.• Developed corrective action plans (CAP) and implemented new process changes to address non-compliant issues with international manufacturers. • Maintained required licenses (bedding, upholstery, stuffed toys) and ensured that appropriate product labeling guidelines were followed in the U.S. and Canada.• Established and managed test and inspection timelines to ensure deadlines were being met for retailer’s product launch.• Reached out to 3rd party testing laboratories (BV & Intertek, China) to review testing protocols and analyze test results.• Built relationships and worked with Target personnel, while communicating daily with contract manufacturers (China) for product approvals, implementing SOP's for quality issues and shipping. • Familiar with CPSC, CPSIA & ASTM, Prop 65, etc., standards.

Product development lead in launching 14 multi-functional hair care products. • Initiated the development and approval of 14 hair care formulations.• Negotiated contracts for pricing of formulas, packaging, production and distribution. • Sourced packaging and labels for all retail and sampler hair care products.• Prepared weekly project reports, product forecasts and financials, adapting to new situations and project challenges.• Point of contact for 60 sales consultants for support, coaching and product knowledge.• Category presenter at yearly sales force conference.Achievements:• Launched 13 of 14 products, exceeding expected launch date of 1 year to 7 months.

Project management team lead for skin care and color cosmetics.• Led over 6 cross-functional teams in product development to ensure quality skin care formulas/packaging and project direction.• Launched 5 projects in less than 2 years, in a high quality, demanding, FDA regulated environment.• Collaborated with skin care development scientists in formula creation and reformulations.• Wrote global product marketing summaries used in over 35 countries to align with brand marketing.• Attended tradeshows to highlight new promotions and educate the Mary Kay sales consultants.Achievements & Awards:• Reduced product launch cycle from 14 to 8 months and collaborated with multiple departments to reduce packaging costs by 20%, advancing one of the top 5 most profitable skin care products in North America and Europe.

R&D, subject matter expert, data management and product knowledge resource for the sales force, customers and the medical community.• Tracked, evaluated and reported on product-performance customer complaints and trends for both OTC and cosmetic products, assisting with corrective action processes.• As content manager, developed and maintained technical product and ingredient databases (200+ products and over 500 ingredients), decreasing call volume and reducing call times by 35% for customer operation teams.• Managed and facilitated coaching of customer operation groups, focusing on corporate responses, risk management communication, record keeping and product education.• Liaison between R&D, brand marketing and the sales force in responding to inquiries regarding ingredients and adverse reactions, following standard operating procedures.• R&D organizer and trainer for tradeshow projects, in supporting the MK Sales Force.Achievements & Awards:• Designated R&D liaison to key domestic and international events, traveling off-site to Mexico City for Leadership Conference, 2005 & 2006, and the Dermatology Nurse's Association Conference, 2008, effectively representing Mary Kay corporate.