Morgan Combs Email & Phone Number

Kendallville, In, Us

Kendallville, In, Us

Respond to ZENworks Service requests and incidents from end-user for help in solving PC hardware, software, network, and peripheral related problems.Participate in IT support for manufacturing areas as needed, Intermec label printers, Keyence scan guns, IQMS, etc.Administration of mobile devices through SOTI MobiControl consoleImplementation of augmented reality technology, procurement of Vuzix Smart GlassesProvide site-based support for technology, including network, Avaya phones, security Cameras, and licensed software. Antimalware management through Kaspersky Security ManagementRemote assistance for end users via ZENworks, Microsoft RDP, and PS ToolsDHCP, static IP addresses, wireless supportActive Directory (AD), PXE boot imaging

Chicago, Il, Us

Respond to ServiceNow referrals of end-user requests for help solving PC/MAC hardware, software, network, peripheral or production equipment related problemsAltiris software installsPerform Windows 10 imaging (USB) or upgrade, PC and MAC break/fixManaging Active Directory for PC and user accountsDHCP and wireless supportPrint and file server managementManage tape backup rotation and offsite storageRemote assistance for end users via Dameware, Microsoft RDP, and PS ToolsProvide support for the design, procurement, installation and configuration of site IT infrastructure to support effective and efficient technologyMaintain the asset management system for accurate tracking of all IT assets within the site

Upper Marlboro, Maryland, Us

Provide CONUS support for end users at Defense Logistics Agency, by resolving issues with computer hardware, software, peripherals, and network connectivity via LAN, VPN, or VDI/CitrixTracking all Incidents, Tasks, and Work Orders through Remedy Service ManagementRemote assistance for end users via DameWare, Microsoft RDP, and PS ToolsUsing Active Directory/Quest software to manage user and computer accountsWiping or degaussing hard drives, PC/laptop rolloutAssigning terminal IDs to users’ machines for use with DSS (AS400) printing, creating print groupsTrained, or assisted in training of new hiresPXE boot imaging

Vienna, Va, Us

Provide CONUS support for end users at Defense Logistics Agency, by resolving issues with computer hardware, software, peripherals, and network connectivity via LAN, VPN, or VDI/CitrixTracking all Incidents, Tasks, and Work Orders through Remedy Service ManagementRemote assistance for end users via DameWare, Microsoft RDP, and PS ToolsUsing Active Directory/Quest software to manage user and computer accountsWiping or degaussing hard drives, PC/laptop rolloutAssigning terminal IDs to users’ machines for use with DSS (AS400) printing, creating print groupsTrained, or assisted in training of new hiresPXE boot imaging

Reston, Va, Us

Provide Global Distance support for issues with Meteorological & Oceanographic and other C4I joint systems, including ASOS, NITES IV, METMF(R), JIEDDO Keyhole/RCOS, etc. for DoD personnel at 150+ sitesInstructing Navy and Marine end-users on downloading and installing current IAVA security updates for METOC systems and assisting with weather sensor issues and radar equipmentResponsible for documenting/updating user issues using Remedy software, in conjunction with maintaining contact with Subject Matter Experts and ship Admins in order to update /follow-up on mission-critical issuesManage user accounts/content on Flight Weather Briefer (FWB) and Navy Enterprise Portal - Oceanography (NEP-Oc)Maintain user access to secured websites, by verifying user PKI certificatesEnsure only authorized personnel are permitted entry into classified workspace, or escorted by such personnel and perform security checks on classified equipment and storage to ensure accountabilityConduct Coordinate with System SMEs, and manufacturers to acquire new documentation/training materials on supported systems in order to stay updated on new info on supported systems.

Palo Alto, Ca, Us

Provide support and remote assistance for various issues such as hardware, software, and network/VPN connectivity to 700,000+ Navy and Marine Corps end usersTracking all Incidents, Tasks, and Work Orders through Remedy Service ManagementUpdating client software on users’ machines using RadiaRemote assisting customers through Tivoli, Remote Desktop, and Netmeeting to resolve issuesResponsible for managing access to shares on File Servers and accounts on Blackberry Enterprise ServersMaintained user accounts and computers through Active DirectoryMaintain user access to secured websites, by verifying user PKI certificates, and group permissionsEnsuring users are connected to Citrix server and able to use applicationsEscalating tickets to on-site techs as neededAssisting in the training of new-hires as well as policies and procedures

Us

Collected revenue from slot machines and transported to vaultSecuring Tribal assetsPerformed the job function of Lead Drop Technician, assigning jobs to team members for each shiftResponsible for communicating with Dropteam Manager and Surveillance regarding entry to secured areasEnsuring Policies and Procedures are followed at all times in accordance with the Gaming Commission.

Washington, Dc, Us

Executing combat maneuvers and tactics on multiple terrain and climate as a member of Infantry Rifle TeamTactical deployments from land, sea, and air in conjunction with other Marine\Naval unitsTraining with multiple weapons, and in anti-terrorism, guerilla tactics, and close quarters combatTracking inventory of weapons, ammunition, and equipmentServed overseas as well as onboard U.S. Naval vessel as part of MAGTFSecuring Naval assets by permitting only authorized personnel into restricted areas as part of Marine Security Forces

Bachelor Of Science (Bs), Computer Networking

Bachelor Of Science (Bs), Network Security

Diploma, College Prep Courses And Vocational Studies