Morgan Dackermann Email & Phone Number

Los Angeles, Ca, Us

Waltham, Ma, Us

As a member of the Project Management Office (PMO), broke down complex scientific and technical information into clear, concise communication artifacts-including instructions for use, operation manuals, operating procedures, and infographics-helping audiences navigate and understand the disseminated information, resulting in higher customer satisfaction and improved workflows. • Collaborated cross-functionally from concept to implementation with key stakeholders from marketing, research and development, regulatory affairs, quality assurance, and technical operations to create clear, navigable communications for end users. This included managing tight deadlines to deliver over 200 communication artifacts. • Developed efficient workflows by creating flowcharts, graphs, and infographics for rapid comprehension, including a communication guide designed to empower and encourage core teams and upper management to have effective dialogues.• Developed an efficient and navigable Instructions for Use (IFU) layout for devices and an operation manual layout for instruments using clear, concise language; imperative instruction steps; images and callouts; tables and charts. This made complex instructions critical for ensuring the proper use of devices and instruments comprehendible for users and compliant with regulatory standards, minimizing risks and preventing injuries.• Completed the remediation of documents for multiple generic device groups to comply with the EU’s IVDR of 2017, also known as Regulation (EU) 2017/746.• Led the community sustainability team to support the Green Committee. This involved conducting meetings; creating interoffice posters with Photoshop, Illustrator, and InDesign; researching articles on sustainability initiatives and posting summaries on social media; collaborating with members to organize and launch the company's first beach cleanup event, which promoted community engagement and environmental stewardship.

Waltham, Ma, Us

As a Technical Writer contracted by the Project Management Office (PMO), collaborated cross-functionally with essential stakeholders to effectively revise documentation, including templates, across various device groups to align with the EU’s IVDR of 2017, also recognized as Regulation (EU) 2017/746. Accomplishments surpassed manager’s expectations, leading to a promotion from a contract Technical Writer to a permanent role as a Technical Writer III. Contracted through Staffmark Professional Services.

Agoura Hills, Ca, Us

Collaborated cross-functionally with stakeholders to create and edit 32 documents and 6 templates within a 6-week timeframe, ensuring clarity, conciseness, and regulatory compliance. Contracted through Aerotek Scientific Staffing.

Freelance ghostwrote a book about a canine, cleanroom suit, encompassing its creation and instructions for use, to provide customers with an understanding of the suit and the benefits of owning one.

West Hills, Ca, Us

Collaborated cross-functionally with SMEs to create and revise quality documents, including SOPs, job instructions, and forms, so the documents were concise, clear, and met internal and regulatory needs. Routed completed documents through Agile PLM using engineering change orders. Worked independently and with other technical writers, handling multiple projects at once and adjusting priorities based on urgency and deadlines. Contracted through RemX staffing agency.

Abbott Park, Illinois, Us

Performed HPLC analysis of a drug coated on a class III medical device and analyzed raw material using GC and FTIR specified methods to ensure safety, efficacy, and regulatory compliance. Also performed equipment related tasks—such as repairing release rate testers; writing equipment related documents, like SOPs and validation documents; and qualifying equipment for use—to ensure user needs were met as well as regulatory and safety requirements. Contracted through Lab Pros from January 2004 until promotion to a permanent position in January 2005.

Los Angeles, California, Us

Performed chemical analysis on liquids and raw materials using methods defined by the USP and the FCC to ensure the safety and efficacy of the products and comply with regulatory requirements. Monitored the production of products on the production floor to ensure compliance with protocols. Contracted through Scientific Careers from August 2003 to November 2003.

Bachelor'S Degree, Chemistry

Advanced Design Communication Arts Certificate Program

User Experience Design Certificate Program, User Experience Design

Design Communication Arts Certificate Program

Technical Writing Certificate Program