Morgan De La Madriz Email & Phone Number

Miami, Florida

Working with five restaurants to ensure proper training and development of staff. Administering benefits training and information, payroll analysis, creating job descriptions, updating policies and procedures and the corresponding trainings. Implemented new training for COVID19 mandates and requirements. Responsible for new systems implementation and training. Assisted in the install and setup, along with continual maintenance of new Toast POS system. Responsible for training new management on the system and reporting features. Also facilitated switch from reporting, purchasing and inventory platforms. Set up the restaurants with proper inventory set up, purchasing platform and analyzing the data for optimal performance.

Pembroke Pines, Florida

My responsibilities include all on boarding, terminations, orientations, new hire paperwork and compliance, Food and beverage costs and analysis, menu creation, labor, PNL Reports, in house and off site marketing. Other responsibilities include general restaurant maintenance, developing new training programs, programing Aloha for maximum success, scheduling and testing as well as performance reviews. I have facilitated measures to better manage food cost and have lowered food cost by 8% in 6 months. Along with my team, we have increased sales from 4-8% on a monthly basis and have increased bar profitability by implementing a new beverage program.I have created multiple spreadsheets to track different performance measures, training and hiring dates as well as sales comparisons.

South Miami

I started working in the Hospitality Industry as a Hostess and worked my way to Management. I learned the Catering and Event component of Hospitality and managed Brunch shifts of over 400 covers. Cocktailed and Managed in high volume, high stress environments while ensuring all guests were happy and satisfied.